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NatWest: Select Account reviews

Name: Select Account
Rating: 4.67 (698 reviews)

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4.67

Based on 698 reviews, last reviewed 21st Sep 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Easy to use current account with many features Easy to use and 'attractive' app. Select account comes with many features including attached Digital Regular Saver account that pays 6.17% interest (A... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Aaron needs to learn his customer skills Just spoken to Aaron, my son was locked out of his online banking. Aaron was very rude, no customer service skills whatsoever. Wasn't helpful in the s... Read more Reviewed on: 21st September 2024

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (698)

Not as described

I had a Select account only to discover I was not entitled to some of the products, complained but just ignored, reverted to a basic account. been with them over 20 years looking for a new bank at the moment as really disappointed! Reviewed on: 29th June 2017

Best banking ever

I love my bank and the way they handle my needs. Very professional and always ready to help with a smile. Reviewed on: 30th May 2017

Always helpful

I never never had anything but great customer service from natwest, thats why I have been with them for so many years. Always friendly and helpful aswel as supportive and undrstanding Reviewed on: 3rd April 2017

Too much selling

Overall good service, however, too many attempts to sell me products or get me to switch to accounts I don't need. And the queues in the branches at lunch time aren't great so they shouldn't be trying to sell me things when they are so busy. Reviewed on: 12th February 2017

Simple and Effective

The account offers everything you need for day to day banking. The online features are great. Reviewed on: 6th February 2017

Great Bank account with good benefits

My bank account is really easy to use, also use the online banking which is great to check my account balance using my phone. Great rewards package with the added bonus of mobile phone insurance (which has come in handy a few times) Reviewed on: 3rd February 2017

Easy to use service

I've been with NatWest for years and never had any problems. I've found they have simple, fast and effective methods in place for when you want to make changes to your account. When we wanted to add an overdraft we did it all online and it was ready the next day and when we wanted to move from a select account to a reward account again we did it all online and it was sorted out very quickly with no hassle or fuss. It's very easy to request changes to your account and just as easy to change them back again. Reviewed on: 2nd February 2017

Amazing account

The standard account natwest provides is an excellent account. The account provides all essentials an account will need plus set trends with contactless features and they are by far the best account range out there. Reviewed on: 23rd January 2017

Excellent app

I have been banking with Natwest since I was born and have moved from telephone and branch banking to mobile phone app banking. I find the service to be excellent. I can access my account 24/7, view my children savings accounts, my savings accounts, my credit card and my business account all in the same place. Brilliant.... Reviewed on: 5th January 2017

Great experience

We signed up to a Natwest account at the beginning of the year, and apart from some teething process during the online sign up process, it's been plain sailing so far, with some great benefits too. Their banking app is better than a number of other competitors too - overall, a very positive experience! Reviewed on: 10th December 2016

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