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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (711 reviews)

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4.56

Based on 711 reviews, last reviewed 9th Feb 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Good experience Good experience and I recommend it to everyone Reviewed on: 9th February 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (711)

Useless

Fell victim to fraud and had my account emptied. Spoke with the fraud team who couldn’t have cared less tbh. Advised they won’t give the money back as they see it as my fault. Never even offered to trace the money. Thanks a lot Reviewed on: 9th March 2018

A free current account controlled by a simple and fast banking app!

I use my Natwest mobile app to control my Natwest Select current account and it couldn't be easier! I can set up regular payees in minutes, thereafter if I want to pay them I can pay them in seconds by using a simple drop down list. The account and app is powerful, free and simple to access and control. I couldn't recommend it more highly! Reviewed on: 10th February 2018

Good, solid bank

Having been with NatWest now for almost 10 years, they have been a strong reliable bank. Their customer service has been very good and easy to contact and their mobile banking app is excellent. The only issue I have ever had was setting up a joint account which took over 3 months and several people not doing their job correctly. However, one issue in ten years isn't bad. Reviewed on: 11th January 2018

Been a Natwest customer for years and years

I've been a Natwest customer for years, holding both the current and savings account. Service has been very responsive when need be, the navigation within the online account is simple and easy and other than the interest rate, I have nothing to complain about and will continue to use Natwest for years to come. Reviewed on: 3rd January 2018

A good all rounder

I have been with Natwest for years and have found the customer service exceptional-friendly and experienced staff and a easy bank account with no frills but suitable for our lifestyle and never had any problems Reviewed on: 31st December 2017

Always great customer support

Cant fault the in branch or online support from Natwest. Apps and online banking great. Reviewed on: 31st December 2017

Great bank

NatWest have always helped me with any problems I have had. I wouldn’t bank anywhere else Reviewed on: 19th November 2017

Ok but nothing special

The Select account is a good basic bank account. However there are a few frustrations with Natwest in general. I have found issues with the level of service in our local branch and opening hours are short. The security measures needed to transfer money are frustrating (need a card reader so difficult to do on the go). There have been recent modifications so you can now send small amounts but it doesn't save the payee. It also doesn't save payees that are created by the other joint account holder which is frustrating as you need to set them up twice. Reviewed on: 19th November 2017

Natwest Select Current Account

I have had no problems with this account at all. One of it's best features is Emergency Cash which you can withdraw cash without your card. Reviewed on: 13th November 2017

Great app and online banking facilities

local branch recently closed however superior app and online banking more than makes up for it. Reviewed on: 8th November 2017

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