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NatWest: Select Account reviews

Name: Select Account
Rating: 4.67 (698 reviews)

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4.67

Based on 698 reviews, last reviewed 21st Sep 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Easy to use current account with many features Easy to use and 'attractive' app. Select account comes with many features including attached Digital Regular Saver account that pays 6.17% interest (A... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Aaron needs to learn his customer skills Just spoken to Aaron, my son was locked out of his online banking. Aaron was very rude, no customer service skills whatsoever. Wasn't helpful in the s... Read more Reviewed on: 21st September 2024

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (698)

Been a Natwest customer for years and years

I've been a Natwest customer for years, holding both the current and savings account. Service has been very responsive when need be, the navigation within the online account is simple and easy and other than the interest rate, I have nothing to complain about and will continue to use Natwest for years to come. Reviewed on: 3rd January 2018

A good all rounder

I have been with Natwest for years and have found the customer service exceptional-friendly and experienced staff and a easy bank account with no frills but suitable for our lifestyle and never had any problems Reviewed on: 31st December 2017

Always great customer support

Cant fault the in branch or online support from Natwest. Apps and online banking great. Reviewed on: 31st December 2017

Great bank

NatWest have always helped me with any problems I have had. I wouldn’t bank anywhere else Reviewed on: 19th November 2017

Ok but nothing special

The Select account is a good basic bank account. However there are a few frustrations with Natwest in general. I have found issues with the level of service in our local branch and opening hours are short. The security measures needed to transfer money are frustrating (need a card reader so difficult to do on the go). There have been recent modifications so you can now send small amounts but it doesn't save the payee. It also doesn't save payees that are created by the other joint account holder which is frustrating as you need to set them up twice. Reviewed on: 19th November 2017

Natwest Select Current Account

I have had no problems with this account at all. One of it's best features is Emergency Cash which you can withdraw cash without your card. Reviewed on: 13th November 2017

Great app and online banking facilities

local branch recently closed however superior app and online banking more than makes up for it. Reviewed on: 8th November 2017

40 years still going strong

I have banked for over 40 years with Glasgow branch and never had a problem. Was concerned about the proposed closure of Scottish branches but that seems to have gone quiet ! Reviewed on: 8th November 2017

No Complaints

Good customer service. No complaints. Reviewed on: 6th November 2017

Select Account - easy simple, great service.

Customer service is ace great product works well on the online banking app. Reviewed on: 20th September 2017

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