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NatWest: Select Account reviews

Name: Select Account
Rating: 4.67 (705 reviews)

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4.56

Based on 705 reviews, last reviewed 2nd Apr 2025

500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Natwest service All my dealings with natwest have been straightforward and easy.The staff on branch are always pleasant and helpful and have always sorted any issues ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

The over the hill bank After a very bumpy. Where the bank closed my account for 2weeks last year without my knowledge leaving me with no way to get to my money for food an... Read more Reviewed on: 4th March 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Select Account reviews (705)

Review of the NatWest, Select Account:

Fantastic customer service!

People are always quick to jump on their bank as soon as they make the slightest mistake and quite rightly so - after all, we are trusting them with our hard earned cash. When things go as they should, though, we tend to keep quiet about it. That's why I want to share my experience of banking with Natwest with you. I've used quite a few banks over the years and Natwest trumps the lot in terms of customer service. Problems and queries are dealt with quickly, be it online or in the branch. They also keep later opening hours, including Saturdays and have a range of fee-free extras such as Overdraft Control (which basically stops you from being charged if a Direct Deit is rejected) and a cash back scheme where you can earn on certain purchases made with your Natwest debit card. Overall, I'd give them 9 out of 10. They only lose a point due to the branch nearest to my house closing. Fortunately, the next branch is right by my workplace so I haven't been too inconvenienced but I'm sure people who are less mobile for whatever reason have been put at a disadvantage. Reviewed on: 26th August 2015

Natwest service

All my dealings with natwest have been straightforward and easy.The staff on branch are always pleasant and helpful and have always sorted any issues easily. Reviewed on: 2nd April 2025

great current account

had this account forever and ive never had any issues, love the round up part of the account/app Reviewed on: 9th March 2025

The over the hill bank

After a very bumpy. Where the bank closed my account for 2weeks last year without my knowledge leaving me with no way to get to my money for food and paying bills leaving me temporarily in debt , I had to overseas account fee which should have been covered by the bank, now just last month I got a letter telling me I’m to find another bank as they are closing my account permanently in April, can I get an explanation can I hell they refuse to tell me why, I think they’ve done me a big favour. Reviewed on: 4th March 2025

Natwest - A reliable bank and product

I find natwest to be very reliable and have a good selection of products, some of which are the best on the market in my opinion. The select account is standard to most other banks. What stands out to me is Natwests customer support which has provided me with prompt support whenever I had any queries. I think that they support their customers well and are a bank I feel I can trust. The select account is easily accessed through the app which is easy to use and has a plethora of features. I find it easy to look through my transactions, get support, pay friends, and move money through the app. Reviewed on: 28th February 2025

Was with Lloyds tsb before but NatWest a lot better...

Was with Lloyds tsb before but NatWest a lot better service :) Reviewed on: 27th February 2025

Poor interest rates

Natwest bank is like many banks unwilling to offer good interest rates on any of there products which is why I wouldn't keep my money there. Reviewed on: 26th February 2025

Smashing Select Account

i wuz wanting a cash account and Select was perfect for me Reviewed on: 12th February 2025

Aaron needs to learn his customer skills

Just spoken to Aaron, my son was locked out of his online banking. Aaron was very rude, no customer service skills whatsoever. Wasn't helpful in the slightest. Disgusting as an advisor who is meant to help people! Reviewed on: 21st September 2024

Easy to use current account with many features

Easy to use and 'attractive' app. Select account comes with many features including attached Digital Regular Saver account that pays 6.17% interest (AER), single or double Round Ups and on screen transaction notifications. Reviewed on: 24th May 2024

Had the app and account for a number of years very e...

Had the app and account for a number of years very easy to use and always bringing out new features which is good Reviewed on: 24th May 2024

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