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NatWest: Student Account reviews

Name: Student Account
Rating: 4.54 (87 reviews)

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4.45

Based on 87 reviews, last reviewed 8th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

28%

Latest highest rating:

5

Great app, branches, and perks. Ts&Cs apply I really like NatWest branches (my local branch has been refurbished so maybe I'm biased), there are plenty of staff and cash machines, although count... Read more Reviewed on: 8th January 2024

Latest lowest rating:

1

I would not recommend NatWest to a enemy The most shocking and poor customer service I have ever experienced and can’t believe how NatWest play about with people’s life’s by withholding there... Read more Reviewed on: 7th July 2023

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About this product

NatWest’s Student Bank Account is a current account designed for those heading off to further education. The account is free to open and manage, and it comes with the option for an interest-free overdraft. NatWest also offers a freebie when opening a Student Bank Account. Check what the current offer is with NatWest before opening the account.

Find out more about the account by reading our NatWest Student Bank Account reviews. At Smart Money People, we aim to he...

NatWest Student Account reviews (87)

Review of the NatWest, Student Account:

Highly recommend

Never had any problems. Easy to access money and received lots of perks such as an interest free overdraft with no charge for use. Really happy with this account. Reviewed on: 6th January 2020

Student/Graduate Account

The student/graduate accounts are overall good value as you get freebies such as a 16-25 railcard, a taste card and others I can not think of. The £2000 over draft is useful and you have make money of it if you transfer the majority of it into your savings account. The online banking is straight forward. However whenever I visit in branch I am often encouraged to go online and often end up using their telephone to ring someone as they can not do it for me directly, unlike other ... Reviewed on: 24th December 2015

Suited me throughout my degree

I opened up my account in 2009 when I went to University. Natwest have been very flexible and have been very flexible when I did a gap year to study in france and did my last 2 years part time. They kept me on a student account even though I had gone over the time limit. I am thrilled with the service I have received whilst I was a student, and I am very happy even though I now have a graduate account. Reviewed on: 24th December 2015

Good

It was easy to get a contactless card Reviewed on: 21st November 2015

App can be very temperamental

The app for this account isn't the most reliable, which is a shame as I have found NatWest to offer a good level of service otherwise. Reviewed on: 21st October 2015

Brilliant customer service and features

I've never had a problem caused by Natwest, but when I've caused my own problems (such as being unable to understand something on their website, being unsure how to do something, or needing to block my card), I've been able to get in contact with Natwest extremely easily. I've never had to wait in a queue to contact someone via their live chat, and their phone support for card blocking is extremely efficient (although you could argue that this is to be expected). Things such as... Reviewed on: 26th August 2015

Good customer service

I have had to contact the Natwest many times recently over issues with my pay (my employer's fault, not theirs!) and I've been very impressed with the high standards of customer service. They clearly have a great ethos when it comes to training and looking after their staff. Everybody I've spoken to has been beyond friendly and helpful and I intend to continue banking with them once I graduate. Reviewed on: 21st August 2015

Simple, easy banking

Having had a Student Account for a number of years, I have found Natwest to very reliable and trustworthy. When opening my account I was provided with a 4 year student railcard which has been invaluable throughout my student years. Although this deal is no longer available, Natwest do now provide students with a Young Persons Coachcard which offers a 1/3rd off coach travel. I have always found Natwests online services very easy to use with a nice clear display. The only issue I... Reviewed on: 18th August 2015

Nothing special but ok

Never really felt like I've got much for a loyal customer after being them for 7 years ! Customer service is Ok but took nearly a month for a replacement debit card to arrive and savings account cards can never be used in shops which is inconvenient! Reviewed on: 15th August 2015

Free 16-25 railcard, great app / website. Recommended.

Around 4 years with the account so far, no major issues. The website and app seem to be well above-average, the 16-25 railcard has been very useful, and the new contactless debit cards are great. Recommended. Reviewed on: 1st August 2015

Happy with this account so far

I was offered this account when I was preparing to go up to uni. It's worked well for me and I particularly like the huge interest free overdraft. I've also used the card free ATM facility as this has come in very handy - thanks NatWest! Reviewed on: 8th June 2015

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