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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1231 reviews)

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4.76

Based on 1,231 reviews, last reviewed 30th Nov 2024

5% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

I didn’t have any issues at all. I didn’t have any issues at all. When I needed to call it was dealt with promptly. The welcome hamper was a nice surprise. Reviewed on: 30th November 2024

Latest lowest rating:

1

I made an overpayment on 22nd August . I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance an... Read more Reviewed on: 7th September 2024

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1231)

Review of the Newbury Building Society, Mortgages:

Very helpful staff.

Very helpful staff. Great communication. Able to speak to people easily. Assisted throughout the process. Provided us with a product that works for us. Reviewed on: 8th November 2024

Reply from Newbury Building Society Hi Karen, we appreciate the time taken to leave us a review, thank you. Response date: 11th November 2024

Mortgage deal coming to end.

Mortgage deal coming to end. Excellent advice on options. Easy to pay off outstanding amount. Reviewed on: 2nd January 2024

Reply from Newbury Building Society Thank you for your feedback - we're glad you had an excellent experience with us. Response date: 3rd January 2024

Extremely helpful

You have been extremely accommodating and helpful, Sezanne was brilliant, she definitely went above and beyond for us. Thank you Reviewed on: 2nd January 2024

Reply from Newbury Building Society Thank you for your lovely feedback - we will pass your comments on to Sezanne. Response date: 3rd January 2024

A great building society, make you feel special

I obtained a mortgage through Newbury at the age of 77, and within the last month have repaid that mortgage. During the time I have been with Newbury, they have been helpful, professional and understanding. I have spoken to some lovely helpful people near the time i was repaying the mortgage and have only praise for them. they make you feel that its special and personal to you. Reviewed on: 29th December 2023

Reply from Newbury Building Society It's great to hear this wonderful feedback - thank you so much for taking the time to leaver us this review. Response date: 3rd January 2024

Small and friendly

Personal approach to customers, although communications could have been better Reviewed on: 22nd December 2023

Reply from Newbury Building Society Thank you for taking the time to leave us this review, we do appreciate it. Response date: 3rd January 2024

Friendly and speedy service

Great service from Sujata and Adam. Helpful, friendly and super speedy. Thank you Reviewed on: 22nd December 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sujata and Adam, who will be so pleased to hear them. Response date: 27th December 2023

Paying off mortgage

Very easy - good service from lady on the counter. Reviewed on: 22nd December 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 27th December 2023

The longest process of my life

From the time our mortgage application was submitted it took TWO MONTHS for us to get our mortgage offer. We had already sent a plethora of paperwork and documents and we would keep receiving requests for the same documents every week or so. This was the longest part of our homebuying process and we nearly lost our window of opportunity to move in to our new home before our tenancy was up. If the offer had taken even a few days longer we would have had nowhere to stay in the gap between our tenancy ending and our property completion Reviewed on: 22nd December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we are sorry to hear that you have been frustrated by the time the process has taken - please contact us at marketing @newbury.co.uk so that we can understand what happened in this instance. Response date: 22nd December 2023

Alright on the Night

Process went smoothly. Some minor communication issues along the road, but I was kept informed as relevant at every stage. Reviewed on: 21st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 22nd December 2023

No issues

Smooth process to set up mortgage, and also repay. Reviewed on: 18th December 2023

Reply from Newbury Building Society Thank you for taking the time to provide feedback - we do appreicate it. Response date: 22nd December 2023

Black Lion house mortgage

Very helpful and efficient. Could not be faulted Reviewed on: 15th December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 15th December 2023

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