Smart Money People Logo

Newbury Building Society: Mortgages reviews

4.76
Based on 1,265 reviews, last reviewed 14th Feb 2025
5% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Great mortgage journey with the team From start to finish on the mortgage journey the team were very responsive and it was lovely to speak with the team on any questions we had. Reviewed on: 14th February 2025
Helen H's avatar
Helen H

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025
Julie s's avatar
Julie s

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

Newbury Building Society Mortgages reviews (1265)

Review of the Newbury Building Society, Mortgages:

I made an overpayment on 22nd August .

1
I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance and new monthly payment which I : 1) disputed the calculation and 2) queried the first payment of the reduced amount Reviewed on: 7th September 2024
Reply from Newbury Building Society Thank you for your feedback David, we will be in touch about your overpayment. Response date: 9th September 2024
Newbury Building Society Logo
Newbury Building Society

Very easy process from start to finish.

5
Very easy process from start to finish. Best rate in the market for a 5 year fixed. Completed on time with no queries at all and all correspondence replied to very promptly. Would highly recommend based on the experience with our remortgage to Newbury Reviewed on: 6th September 2024
Reply from Newbury Building Society Thank you for taking the time to provide feedback, we do appreciate it! Response date: 9th September 2024
Newbury Building Society Logo
Newbury Building Society

Mortgage product transfer

5
Very easy to transfer to a new product at the end of my existing rate. Reviewed on: 6th September 2024
Reply from Newbury Building Society Hi Sean, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th September 2024
Newbury Building Society Logo
Newbury Building Society

Newbury have always been so helpful, patient, profes...

5
Newbury have always been so helpful, patient, professional and a pleasure to deal with - they never let us down. Reviewed on: 6th September 2024
Reply from Newbury Building Society Hi Di, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th September 2024
Newbury Building Society Logo
Newbury Building Society

Very efficient communication

5
All the members we spoke to communicated very efficiently. The mortgage offer was also the best by far. Reviewed on: 31st August 2024
Reply from Newbury Building Society Hello Julie, we appreciate the time taken to leave us a review, thank you. Response date: 2nd September 2024
Newbury Building Society Logo
Newbury Building Society

Very easy and helpful service, when we needed extra...

5
Very easy and helpful service, when we needed extra loan quickly sorted. Also pleasant and caring response re our anxiety Reviewed on: 31st August 2024
Reply from Newbury Building Society Hi Dorothy, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 2nd September 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

4
Newbury is not very good online. Reviewed on: 30th August 2024

In branch service review

5
Chloe is a very smiley member of staff and always so helpful. Reviewed on: 30th August 2024

excellent for later life mortgages I used to work in...

5
excellent for later life mortgages I used to work in financial services and there is limited scope in this area.People need later life mortgages due to divorces and other circumstances. Reviewed on: 25th August 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 27th August 2024
Newbury Building Society Logo
Newbury Building Society

Glad to be getting away!

1
I had a Buy to let mortgage with the Society which was originally at a good rate; the Truss madness resulted in this increasing by almost 300% I appreciate that this was not the Society‘s fault but there was no help at all when I started the selling process (with the tenants moved out) and I had to weather months of £1100 per month expenditure. The icing on the cake was £3500 of early repayment charges. I am simply glad to be getting away from NBS! Reviewed on: 24th August 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback David, we can understand your experience has not been positive with this mortgage. We will check your mortgage deal to ensure it was as agreed. Response date: 27th August 2024
Newbury Building Society Logo
Newbury Building Society

Retirement interest only mortgage

5
Easy to set up a phone interview and answered all my questions. Only issue I had was at application stage, as I wanted a retirement mortgage I had to book twice. Saying that all staff were polite and helpful. Reviewed on: 24th August 2024
Reply from Newbury Building Society Thank you for taking time to provide feedback - apologies for the double booking - we will make sure this is clearer. Response date: 27th August 2024
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Newbury Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products