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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.87 (6812 reviews)

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4.85

Based on 6,812 reviews, last reviewed 22nd Nov 2024

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

My contact was Dawn, at the Andover branch. My contact was Dawn, at the Andover branch. She was really friendly and knowledgeable and went through various options thoroughly and clearly. I was r... Read more Reviewed on: 22nd November 2024

Latest lowest rating:

2

Online access isn't good from my experience! Well after opening an in branch account attempted to get online access. Unfortunately after many attempts with must to-ing and fro-ing with building s... Read more Reviewed on: 19th November 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (6812)

Review of the Newbury Building Society, Savings:

Helpful staff

Face to face conversation with a member of staff, who explained everything in detail and gave me time to talk/ask questions. Unsure which account to choose so she took time to explain each one. Very knowledgeable too about other financial matters. Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words - we do appreciate it. Response date: 18th November 2024

My contact was Dawn, at the Andover branch.

My contact was Dawn, at the Andover branch. She was really friendly and knowledgeable and went through various options thoroughly and clearly. I was really impressed by the level of service provided. Reviewed on: 22nd November 2024

Online access isn't good from my experience!

Well after opening an in branch account attempted to get online access. Unfortunately after many attempts with must to-ing and fro-ing with building soc tech support, changes of email address, passwords etc I'm still not connected. Coming from a tech background I can't help thinking that there are issues in your system. As such I've about given up as wasting too much time. Reviewed on: 19th November 2024

Reply from Newbury Building Society We are sorry to hear this - please do email us marketing @newbury.co.uk and we would like to understand what is not working for you, thank you, Emma Response date: 19th November 2024

Rachel explained everything in detail and was easy t...

Rachel explained everything in detail and was easy to understand. Rachel was very patient and appreciated my situation. Rachel has a very friendly and reassuring manner which is a rarity these days! All of this made the appointment comfortable. Reviewed on: 16th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and will share your comments with Rachel, who will be so pleased to read them. Response date: 18th November 2024

Good service with very friendly and helpful staff

Good service with very friendly and helpful staff Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Friendly staff, fast, efficient service

Friendly staff, fast, efficient service Reviewed on: 15th November 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 18th November 2024

Set up a isa by post.

Set up a isa by post. Account and passbook arrived within days Reviewed on: 8th November 2024

Reply from Newbury Building Society Hi Raymond, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th November 2024

Good all round experience from my Newbury advisor

Good all round experience from my Newbury advisor Reviewed on: 6th November 2024

Reply from Newbury Building Society Hi Tim, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th November 2024

A smooth operation

All the paperwork had been prepared ready for the appointment, so that the transaction was completed smoothly and efficiently, and in a friendly and welcoming manner. Reviewed on: 2nd November 2024

Reply from Newbury Building Society Hi Peter, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th November 2024

New account

Got the forms and did it all online, Reviewed on: 1st November 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st November 2024

Old fashiobale customer service

Very helpful and friendly staff, gave good advice on which products were nest for me in and unhurried way Reviewed on: 31st October 2024

Reply from Newbury Building Society Thanks Elaine for taking time to leave feedback - we do appreciate it. Response date: 1st November 2024

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