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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,217 reviews, last reviewed 21st Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Went in three times before making a decision,staff a... Went in three times before making a decision,staff always friendly and informative.Listerned to what I wanted unlike the service I have been getting a... Read more Reviewed on: 21st February 2025
Suki S's avatar
Suki S

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7217)

Review of the Newbury Building Society, Savings:

Your colleague was the epitome of Customer Service

5
My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025
Tony's avatar
Tony
Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025
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Newbury Building Society

In branch service review

5
They go out of their way to help. Reviewed on: 31st January 2025

In branch service review

5
Friendly staff and good knowledge of products available. Reviewed on: 31st January 2025

In branch service review

4
Not sure about online transactions. Reviewed on: 31st January 2025

In branch service review

5
Approachable, friendly staff. Easy to make an appointment in person. Reviewed on: 31st January 2025

In branch service review

5
On a few occassions I've been here the staff have been very pleasant and helpful. Reviewed on: 31st January 2025

In branch service review

5
Local branch, rarely await attention, friendly staff. Reviewed on: 31st January 2025

In branch service review

5
A first class interview. Very friendly. Reviewed on: 31st January 2025

In branch service review

5
It was calm, clear and informative. I've ended up with 3 new products to my savings in. Reviewed on: 31st January 2025

In branch service review

4
Staff very helpful sorting out a suspicious withdrawal from my account. Reviewed on: 31st January 2025

In branch service review

3
Get rid of passbooks - it's 2025!!. Reviewed on: 31st January 2025

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