Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8720 reviews)

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4.88

Based on 8,720 reviews, last reviewed 7th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8720)

New customer

The staff member we were interviewed by was efficient and very friendly, all the information we required was explained fully. Reviewed on: 9th May 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback for us, we do appreciate it. Response date: 10th May 2022

Efficient and very helpful

Very friendly and professional service. Thank you very much Reviewed on: 7th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 9th May 2022

Easy to use, but why did I have to?

It was easy to move money out , I did it to move it to a better paying account. I don't understand why Newbury does not give the same rate to existing customers as it does to new customers. It would be interesting to hear why they do not , so thank goodness for other banks / building societies who pay better savings rates .. Reviewed on: 6th May 2022

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Our existing members of 1 year or more are eligible for our EMA account which is a higher interest rate than our new member account, our advisers would be happy to discuss these with you if you'd like someone to contact you, please do email us if you'd like to do this. Response date: 6th May 2022

Setting up new accounts

A very good experience handled by a very friendly member of staff. Reviewed on: 1st May 2022

Reply from Newbury Building Society Thank you for leaving us this review - your feedback is very much appreciated. Response date: 3rd May 2022