Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8720 reviews)

View other Newbury Building Society products

4.88

Based on 8,720 reviews, last reviewed 7th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8720)

Very friendly and helpful

It's nice to have a face to face with somebody over the counter instead of Internet banking Reviewed on: 16th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it. Response date: 17th May 2022

Excellent and efficient

Staff informative and friendly. Explained process and relevant changes. Reviewed on: 14th May 2022

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we really appreciate it. Response date: 16th May 2022

Know that staff will be fully efficient and charming

Before my last visit I said to a friend that all would go perfectly, as I wished - which it did. Reviewed on: 14th May 2022

Reply from Newbury Building Society Thank you for your kind words and for taking the time for providing this feedback - we appreciate it and so pleased to hear that we lived up to your expectations! Response date: 16th May 2022

Super Experience!

From start to finish the whole process was seamless. The lady who I had my appointment with was super knowledgeable and friendly. And I received my new pass book with 48 hours. Reviewed on: 13th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it. Response date: 16th May 2022

We plan to change from individual ISAs to a joint savings account.

We received a warm friendly greeting, firstly from Samantha who showed the options available. We then arranged an appointment to implement the change. Catherine was very helpful and thorough which made the whole process relatively easy. Reviewed on: 13th May 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback for us. We will be sure to let Samantha and Catherine know about your kind feedback. Response date: 16th May 2022

Very polite and helpful staff

Very polite and helpful staff, especially Gladys at the Basingstoke Branch, and the gentleman who also helped. My experience exceeded my expectations, thank you. Well done. Reviewed on: 13th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words. We will be sure to share them with Gladys and the Basingstoke team. Response date: 16th May 2022

Opening a higher intrest accounts but retaining some capital in "old" accounts

Having been sent new interest rates after being customers for over 1 year, we opted to move money to higher interest accounts. At the same visit we were advised to keep some of the capital in the original accounts. Good customer service. Thank you. Reviewed on: 13th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th May 2022

Old Fashioned high quality service.

Old style service. Given C19 and general degradation of Customer Service it's refreshing to get a service that harks back to 'the good old' days. Hopefully it will catch on elsewhere. Reviewed on: 13th May 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th May 2022

Explained everything thoroughly!

Went through each account process step by step and answered all my queries. Reviewed on: 11th May 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. Response date: 12th May 2022

Extremely professional

A good level of knowledge of all aspects of financial options offered explained in a easy manner, made to feel at ease with no pressure. An excellent representative for the company. Reviewed on: 10th May 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th May 2022

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

eSaver (discontinued)
from Nottingham Building Society 4.74 from 63 reviews
Savings
from Monzo 4.94 from 267 reviews
Savings
from Revolut 4.96 from 2595 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.81 from 1383 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub