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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.87 (7210 reviews)

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4.86

Based on 7,210 reviews, last reviewed 7th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

We just popped in for advice, were seen within minut... We just popped in for advice, were seen within minutes and taken into an office we explained what we wanted and came out 45 minutes later with an acco... Read more Reviewed on: 7th February 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7210)

Review of the Newbury Building Society, Savings:

Friendly customer service

Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was so easy! Chloe was very welcoming and friendly showing a big interest in our little one which was lovely! We also like that there’s various branches around our area which means it’s easy to pay money into the account. Reviewed on: 20th December 2024

Reply from Newbury Building Society Hi Hannah, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 23rd December 2024

In branch service review

Staff are very helpful and friendly. Reviewed on: 31st January 2025

In branch service review

Staff are very helpful and friendly. Reviewed on: 31st January 2025

In branch service review

Very helpful with savings accounts. Reviewed on: 31st January 2025

In branch service review

All staff in Abingdon very friendly and helpful always. Reviewed on: 31st January 2025

Great mobile app and customer service

App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words Alex, we do appreciate it. Response date: 31st January 2025

I love it service, it's always on my good...

I love it service, it's always on my good side Reviewed on: 29th January 2025

Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 31st January 2025

Great service from Newbury Building Society

Personal timely service re transfer of ISA with competitive rates & great staff. Branch network responsive & helpful - always leave with a positive experience and highly rate face to face contact. Reviewed on: 28th January 2025

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 31st January 2025

I was in the Basingstoke branch for two hours with Ken.

I was in the Basingstoke branch for two hours with Ken. I had verious requests for him and he dealt with everyone of them, he was pulling his hair out but he done it :) ) Absolutely amazing service. Thank you so much Reviewed on: 28th January 2025

Reply from Newbury Building Society Hi Dean, thank you so much for taking time to leave feedback, we do appreciate it and will share your comments with Ken, who will be so pleased to hear them. If his hair has recovered! Response date: 31st January 2025

Your colleague was the epitome of Customer Service

My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025

Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025

Easy to open a savings account as a Power of Attorney.

As a Power of Attorney I opened a savings account for my mother. The process has been straightforward, efficient and clear, from the initial phone call, through friendly face to face meeting in Hungerford branch to enabling on line access. It’s been an outstanding experience with brilliant, empathetic and responsive customer care. Reviewed on: 27th January 2025

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We will share your comments with our colleagues in our Hungerford branch who will be so pleased to read them. Response date: 31st January 2025

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Newbury Building Society: Savings reviews

4% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (7210)

Friendly customer service

In branch service review

In branch service review

In branch service review

In branch service review

Great mobile app and customer service

I love it service, it's always on my good...

Great service from Newbury Building Society

I was in the Basingstoke branch for two hours with Ken.

Your colleague was the epitome of Customer Service

Easy to open a savings account as a Power of Attorney.

Do you have a different Newbury Building Society product?

There's still more to see!

Join Smart Money People

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