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Newbury Building Society: Savings reviews

4.86
Based on 7,217 reviews, last reviewed 21st Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Went in three times before making a decision,staff a... Went in three times before making a decision,staff always friendly and informative.Listerned to what I wanted unlike the service I have been getting a... Read more Reviewed on: 21st February 2025
Suki S's avatar
Suki S

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7217)

Review of the Newbury Building Society, Savings:

Your colleague was the epitome of Customer Service

5
My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025
Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025
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Newbury Building Society

In branch service review

5
I like that it is friendly and easy to get to a branch. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
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Newbury Building Society

In branch service review

5
Always a pleasure to come into branch. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
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Newbury Building Society

In branch service review

5
When I log into online banking it would be helpful if there was a box on the screen to say how much I had left to save that tax year. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback - that's a great idea we will pass onto our development team thank you! Response date: 7th January 2025
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Newbury Building Society

In branch service review

5
OK as it is, with no problems to date with accounts. Staff always very helpful and friendly. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
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Newbury Building Society

In branch service review

5
Staff are very helpful, great office, products are easy to understand. Reviewed on: 31st December 2024
Reply from Newbury Building Society Thanks for taking the time to leave us a review, we really do appreciate it. Response date: 7th January 2025
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Newbury Building Society

In branch service review

5
James was very helpful and everything was done with ease. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with James, who will be so pleased to hear them. Response date: 7th January 2025
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Newbury Building Society

In branch service review

5
Everything suits our needs. Staff always helpful and friendly. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Very friendly staff and good service. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
I am impressed by the friendly people in branch, especially Rachel. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Always kind, friendly staff. Vyas always a pleasure to be served by you. Great service. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2025
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Newbury Building Society