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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

Newbury - a real mutual Building Society for savers.

The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It felt good to be back with a truly mutual building society with useful opening hours and a proper savings account book. Reviewed on: 6th January 2026

Reply from Newbury Building Society Thank you Paul for your kind words and for taking the time to leave feedback. We do appreciate it, welcome to the Newbury! Response date: 7th January 2026

Great customer service

A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback Andreas, we really appreciate it. Response date: 2nd January 2026

In branch service review

Answered all my questions very thoroughly. Reviewed on: 31st December 2025

Reply from Newbury Building Society We're glad to hear you were happy with the service you received. Response date: 3rd March 2026

In branch service review

Had to come back as it could not all be done in one day. But as it is local it's OK. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for your kind words! Response date: 3rd March 2026

In branch service review

Very good to get served in person. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thank you so much for your kind feedback! Response date: 3rd March 2026

In branch service review

Very good and helpful for all the family. Reviewed on: 31st December 2025

Reply from Newbury Building Society We really appreciate your kind words! Response date: 3rd March 2026

In branch service review

Passbooks are great, love the ease of access to branch. Reviewed on: 31st December 2025

Reply from Newbury Building Society We're glad you love our passbooks - they're going nowhere! Response date: 3rd March 2026

In branch service review

Always great service in Hungerford. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for the kind feedback for our Hungerford team! Response date: 3rd March 2026

In branch service review

Kellie was very professional and helpful. Really friendly. Reviewed on: 31st December 2025

Reply from Newbury Building Society We'll share your amazing feedback with Kellie, thank you! Response date: 3rd March 2026

In branch service review

Very helpful and patient service. Reviewed on: 31st December 2025

Reply from Newbury Building Society We appreciate your thoughtful comments! Response date: 3rd March 2026

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

Newbury - a real mutual Building Society for savers.

Great customer service

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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