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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,785 reviews, last reviewed 22nd Aug 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

5
Very informative and extremely polite staff. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for your great feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Explained information very well. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Excellent service, very helpful!. Reviewed on: 31st December 2025
Reply from Newbury Building Society We appreciate your kind words! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Brilliant service from all members of staff. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the lovely comments! We appreciate it! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Staff are all really professional - good service. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
They couldn't do better. Very helpful and happy staff. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for your kind review! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Kellie was welcoming and able to give information. Will need to return to conclude. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll be sure to share this great review with Kellie - thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Would like issues over my accounts to be handled in branch rather than having to telephone savings team. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Staff are always helpful and welcoming. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind words! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

4
Some interest rates are very good like the instant access ISA, especially for seniors. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're proud to offer a wide range of products and are glad you found one suitable! Response date: 3rd March 2026
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Newbury Building Society

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