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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,217 reviews, last reviewed 21st Feb 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Went in three times before making a decision,staff a... Went in three times before making a decision,staff always friendly and informative.Listerned to what I wanted unlike the service I have been getting a... Read more Reviewed on: 21st February 2025
Suki S's avatar
Suki S

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7217)

Review of the Newbury Building Society, Savings:

Friendly customer service

5
Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was so easy! Chloe was very welcoming and friendly showing a big interest in our little one which was lovely! We also like that there’s various branches around our area which means it’s easy to pay money into the account. Reviewed on: 20th December 2024
Hannah B's avatar
Hannah B
Reply from Newbury Building Society Hi Hannah, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 23rd December 2024
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Newbury Building Society

In branch service review

5
Always kind, friendly staff. Vyas always a pleasure to be served by you. Great service. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
I like the friendliness and helpful staff. Reviewed on: 31st December 2024

In branch service review

5
Easy access to high street branch and friendly staff. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Each transaction is very easy and with very friendly staff. Reviewed on: 31st December 2024

In branch service review

1
Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
Reply from Newbury Building Society We are sorry to hear the waiting area seating was too low for you. We will look into your feedback and what alternatives we can put in place, in the meantime we have a very comfortable booth with higher level seating that you are welcome to use or please ask one of the team who can provide you with a more suitable chair. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
So helpful to have face-to-face contact. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Very clear information, and answered all the questions. Reviewed on: 31st December 2024

In branch service review

5
Helpful and courteous staff. Very efficient. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Very accessible, helpful and friendly staff, very patient - enjoyable experience. Reviewed on: 31st December 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2025
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Newbury Building Society

In branch service review

5
Appointment was on time and professional and friendly. Reviewed on: 31st December 2024

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