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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,785 reviews, last reviewed 22nd Aug 2026
14% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8785)

In branch service review

5
Good to be able to talk to a person. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great review! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Explained every step clearly so no need for improvement. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you very much for your kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Professional, empathetic, organised, excellent service provided. Reviewed on: 31st December 2025
Reply from Newbury Building Society We appreciate your kind words, thank you. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
They explain so you can understand and are just lovely. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for sharing your kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
You have it perfect as far as I am concerned. Reviewed on: 31st December 2025
Reply from Newbury Building Society A great bit of feedback to hear, thank you. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Local to where I live and accessible. Reviewed on: 31st December 2025
Reply from Newbury Building Society We really appreciate your kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Paula was great and very informative. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll be sure to share this with Paula - thank you! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
No improvement - Vyas was wonderful. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Always helpful, friendly service. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the kind review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Renata was extremely helpful and super efficient. Reviewed on: 31st December 2025
Reply from Newbury Building Society We'll share your kind words with Renata, thanks! Response date: 3rd March 2026
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Newbury Building Society

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