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Newbury Building Society: Savings reviews

4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

5
Clean branch, open space, great friendly staff. Reviewed on: 31st December 2025
Reply from Newbury Building Society We appreciate your kind words. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Very helpful and knowledgeable staff, so good to have face-to-face contact without going online. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for sharing your kind feedback. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
I came into enquire about your rates and opened an ISA without an appointment. Seen promptly, thank you. Reviewed on: 31st December 2025
Reply from Newbury Building Society We appreciate your feedback! Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Small, friendly, intimate society. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks for the great review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Excellent service, as always, friendly and reliable, almost like family. Reviewed on: 31st December 2025
Reply from Newbury Building Society We're proud to offer a great service, thank you for sharing your feedback. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
You were the first to say about the FSCS protection limit to be raised to �120,000. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you very much for your review. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Pleased, always been better. No improvement. Always get explanation. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you ever so much for your feedback. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

4
The staff are exceptionally helpful but your online banking is poor. Reviewed on: 31st December 2025
Reply from Newbury Building Society We will keep your feedback in mind as we move forward, thank you for sharing. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

4
I found your advisor very helpful and gave good advice. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thanks so much for sharing your feedback. Response date: 3rd March 2026
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Newbury Building Society

In branch service review

5
Nice personal service and good explanation of products and was given very good advice. Reviewed on: 31st December 2025
Reply from Newbury Building Society Thank you for your kind review. Response date: 3rd March 2026
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Newbury Building Society

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