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Newbury Building Society: Savings reviews

4.88
Based on 8,702 reviews, last reviewed 24th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Accounts Able to get to see someone really quickly and easily, really appreciated being able to phone the local branch. Tracy was amazing explaining options a... Read more Reviewed on: 24th April 2026
Sue M's avatar
Sue M

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8702)

In branch service review

5
Very efficient, polite and friendly service. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I always find the team really helpful and friendly! Great to bank with you, keep up the good work. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
The staff are always welcoming, friendly and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Helpful, friendly staff, great service. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Mostly very good. However, waited 15 mins for someone to handle my call this morning. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your feedback. We’re sorry your experience wasn’t perfect and we’ll use your comments to improve. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Passbooks and accounts with monthly interest. Competitive rates. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

4
Rachel was excellent and very efficient. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted to hear Rachel made such a positive impact. Thank you for letting us know. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I like that you are small enough to still be accessible. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Bradley was knowledgeable, friendly and welcoming. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for recognising our Bradley's efforts. We’ll make sure your kind words are shared with them. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Wonderful service. Very informative and helpful, thank you. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your wonderful review. We’re proud to support our members and your feedback inspires us. Response date: 2nd December 2025
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Newbury Building Society

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