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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,702 reviews, last reviewed 24th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Accounts Able to get to see someone really quickly and easily, really appreciated being able to phone the local branch. Tracy was amazing explaining options a... Read more Reviewed on: 24th April 2026
Sue M's avatar
Sue M

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8702)

In branch service review

5
No rush service, interested in you as a person and not just an account. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
I like being able to talk to someone face-to-face. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind feedback. We’re always here to help and appreciate your trust in us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Friendly staff. Please inform customers when a savings account they have is no longer the best for them. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Everyone is so helpful and friendly. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Friendly staff. Parking is difficult though. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for letting us know. We’re committed to improving and your feedback helps us do that. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

4
I used to have my mortgage with you too, that good!. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Always welcoming, and easy to do business. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Always very pleased with the service. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Convenient branches in towns. Staff always pleasant and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re delighted you had such a positive experience. Thank you for sharing it with us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

4
Glad that I could speak to a person when phoning. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025
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Newbury Building Society

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