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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8785 reviews)

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4.89

Based on 8,785 reviews, last reviewed 22nd Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Great customer experience Great customer experience, although running late they kept us up to date with it and all staff were polite and courteous Reviewed on: 22nd August 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8785)

In branch service review

Amazing service from Laura. Prompted by a phone call and then visit to the Society, we updated all our accounts. Reviewed on: 31st December 2025

Reply from Newbury Building Society We'll be sure to share your kind words with Laura, thank you! Response date: 3rd March 2026

In branch service review

Straightforward-ness 'keep it simple' motto. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thank you very much for your review. Response date: 3rd March 2026

In branch service review

I really like Newbury, everyone is wonderful. Great customer service. Reviewed on: 31st December 2025

Reply from Newbury Building Society We really appreciate your lovely feedback - thank you. Response date: 3rd March 2026

In branch service review

Very helpful and nice to pop into a branch and speak to someone. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for the lovely feedback. Response date: 3rd March 2026

In branch service review

Nice to deal in person at the branch. Reviewed on: 31st December 2025

Reply from Newbury Building Society We appreciate the lovely review. Response date: 3rd March 2026

In branch service review

Such good service, why go anywhere else?. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thank you for your kind words! Response date: 3rd March 2026

In branch service review

Excellent customer service and can deal in branch. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for the great feedback. Response date: 3rd March 2026

In branch service review

Everything you do is excellent. Service is great by friendly staff. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thank you so much for taking the time, we appreciate your kind words. Response date: 3rd March 2026

In branch service review

Always professional and kind hearted. Reviewed on: 31st December 2025

Reply from Newbury Building Society We appreciate your lovely feedback, thanks! Response date: 3rd March 2026

In branch service review

Had a lovely chat whilst opening bond and opening from other account. Reviewed on: 31st December 2025

Reply from Newbury Building Society Thanks for your brilliant feedback. Response date: 3rd March 2026

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Newbury Building Society: Savings reviews

14% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8785)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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Want to see more from Newbury Building Society?

Mortgages

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