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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

5
Always friendly - all the staff are like family. Reviewed on: 31st December 2025
Reply from Newbury Building Society A very lovely review, thank you for sharing! Response date: 3rd March 2026
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Newbury Building Society

TOP MARKS FOR USER FRIENDLINESS

5
In the process of setting up an ISA for the first time found every stage of the procedure found it to be very slick, easy to follow from step to step, and never had the slightest problem at any stage. I have no experience of other Building Society's systems, but as far I am concerned the Newbury Building Society's systems (at least for an 84 year old) are as good as it gets. Reviewed on: 31st December 2025
Fred Owens's avatar
Fred Owens
Reply from Newbury Building Society Thank you Fred for your kind words and for taking the time to leave feedback - we really appreciate it! Happy New Year! Response date: 2nd January 2026
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Newbury Building Society

All went well with account setup

5
All went well with account setup Reviewed on: 20th December 2025
Robin S's avatar
Robin S
Reply from Newbury Building Society Hi Robin, thank you so much for your kind words, they are much appreciated. Response date: 22nd December 2025
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Newbury Building Society

Thank you Dorothy for all the help you gave us.

5
Dorothy was both helpful and informative, I have already recommended the child savings account to a friend. Reviewed on: 19th December 2025
Julie A's avatar
Julie A
Reply from Newbury Building Society Hi Julie, we're so happy Dorothy could support you. We've shared your feedback with her and she is so pleased to hear it. Response date: 19th December 2025
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Newbury Building Society

Other places could learn from this Building Society

5
All of the staff are engaging and helpful. I have received a lot of really good information about the products on offer yet never felt pushed into making a decision or getting a product. Jessica helped us with phone calls and emails and the area manager made us coffee! Reviewed on: 12th December 2025
Stephen D's avatar
Stephen D
Reply from Newbury Building Society Hi Stephen, we really appreciate your kind words. Thank you for taking the time to leave a review, we'll share it with Jessica, who will be so pleased. Response date: 15th December 2025
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Newbury Building Society

Excellent service

5
I was welcomed to the branch and made feel very comfortable. Dorothy was very informative and knowledgeable. She explained different accounts so I knew which was best for me. All in all the service was excellent . Reviewed on: 10th December 2025
Dinah C's avatar
Dinah C
Reply from Newbury Building Society Hi Dinah, thank you so much for your kind words. We really appreciate you taking the time to leave a review for Dorothy. We will share your comments with her. Response date: 10th December 2025
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Newbury Building Society

A very friendly welcome.

5
A very friendly welcome. Account opened efficiently. So good to have face to face contact and not have to conduct business online. Reviewed on: 6th December 2025
Susan 's avatar
Susan
Reply from Newbury Building Society Good morning Susan, we truly appreciate your kind words. Thank you for taking the time to leave a review. Response date: 8th December 2025
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Newbury Building Society

In branch service review

5
Staff are always professional and friendly. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback brightened our day. We’re glad we could meet your expectations. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Like the cheery conversations with staff. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
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Newbury Building Society

In branch service review

5
Local branches where you are able to speak face-to-face to staff. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
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Newbury Building Society

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