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Newbury Building Society: Savings reviews

4.85
Based on 6,812 reviews, last reviewed 22nd Nov 2024
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My contact was Dawn, at the Andover branch. My contact was Dawn, at the Andover branch. She was really friendly and knowledgeable and went through various options thoroughly and clearly. I was r... Read more Reviewed on: 22nd November 2024
Robert S's avatar
Robert S

Latest lowest rating:

2

Online access isn't good from my experience! Well after opening an in branch account attempted to get online access. Unfortunately after many attempts with must to-ing and fro-ing with building s... Read more Reviewed on: 19th November 2024
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JG

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (6812)

Review of the Newbury Building Society, Savings:

Helpful staff

5
Face to face conversation with a member of staff, who explained everything in detail and gave me time to talk/ask questions. Unsure which account to choose so she took time to explain each one. Very knowledgeable too about other financial matters. Reviewed on: 15th November 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words - we do appreciate it. Response date: 18th November 2024
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Newbury Building Society

In branch service review

5
I cannot fault any of your colleagues - they are all exemplary. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 8th November 2024
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Newbury Building Society

In branch service review

5
Very good service - Connor was very helpful and professional. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will share your comments with Connor, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I have existing accounts and so knew the service would be good. Connor was friendly, knowledgeable and very kind. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will share your comments with Connor, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I came without an appointment and was treated with flexibility, kindness and respect. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

4
Ackim was exceptionally helpful and professional in sorting out my savings accounts. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Akim, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Good informed personal service - no hassle or waiting. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I came in to open up an ISA, and staff gave excellent advice. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I found Sarah very easy to deal with, staff have a very friendly disposition. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Sarah, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I saw Sarah yesterday to open a savings account for my granddaughter, she was so friendly and made it all so easy. You certainly don't get that service online!. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Sarah, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I liked Sarah's friendly advice. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024
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Newbury Building Society

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