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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.85
Based on 7,076 reviews, last reviewed 29th Jan 2025
37% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great mobile app and customer service App is good, website is easy to navigate, and customer experience online is great Reviewed on: 29th January 2025
Alex M's avatar
Alex M

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7076)

Review of the Newbury Building Society, Savings:

Friendly customer service

5
Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was so easy! Chloe was very welcoming and friendly showing a big interest in our little one which was lovely! We also like that there’s various branches around our area which means it’s easy to pay money into the account. Reviewed on: 20th December 2024
Hannah B's avatar
Hannah B
Reply from Newbury Building Society Hi Hannah, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 23rd December 2024
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Newbury Building Society

In branch service review

5
Very knowledgeable manager and very comprehensive in their explanations. Reviewed on: 31st December 2024

In branch service review

5
Isabel was extremely helpful going through the savings account which I found confusing but they were clarified. Reviewed on: 31st December 2024

In branch service review

5
Like the friendly and helpful staff and the good rates and that it is local. Love the new refurbishment. Reviewed on: 31st December 2024

In branch service review

5
The new office is very clean, professional and smart. Reviewed on: 31st December 2024

In branch service review

5
The new layout in the branch is more welcoming and light. The team are always friendly and welcoming. Reviewed on: 31st December 2024

In branch service review

4
The staff are very knowledgeable and efficient with what they do. Reviewed on: 31st December 2024

In branch service review

4
Chloe was very helpful and informative in the opening of my new account. Reviewed on: 31st December 2024

In branch service review

5
Aimee and Chloe were as usual very helpful and very complimentary about my clothes :). Reviewed on: 31st December 2024

In branch service review

5
Fab service in the Hungerford branch. Reviewed on: 31st December 2024

In branch service review

5
Everything was very pleasant as usual and I actually came in for a transaction. Reviewed on: 31st December 2024

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