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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.86
Based on 7,214 reviews, last reviewed 17th Feb 2025
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Senior saver ISA I recently opened a new senior saver ISA and all of the staff I spoke to prior to my appointment were very friendly and helpful. Connor conducted the ... Read more Reviewed on: 17th February 2025
Yvonne E's avatar
Yvonne E

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (7214)

Review of the Newbury Building Society, Savings:

Your colleague was the epitome of Customer Service

5
My husband and I are having some serious problems getting things done since I broke my leg and in hospital. Your colleague Lisa Wedge took the time to help me understand my options and how to achieve the result the necessary outcome. Lisa was professional very helpful and empathetic. Reviewed on: 28th January 2025
Tony's avatar
Tony
Reply from Newbury Building Society HI Tony, thank you for taking time to leave feedback. We will share your comments with Lisa, who will be so pleased to read them. Hope your leg is healing well. Response date: 31st January 2025
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Newbury Building Society

In branch service review

5
Always a great experience when visiting in branch. Reviewed on: 31st January 2025

In branch service review

5
I like being able to come into a branch. Coffee would be nice!. Reviewed on: 31st January 2025

In branch service review

5
Nearly all the sttaff are friendly and very helpful. I could not think at the moment. Reviewed on: 31st January 2025

In branch service review

5
Very friendly, local building society - like face-to-face contact. Reviewed on: 31st January 2025

In branch service review

5
Staff are very pleasant. Very good. Reviewed on: 31st January 2025

In branch service review

5
Always the best service. Kind, friendly and always happy to help. Reviewed on: 31st January 2025

In branch service review

5
Lots of information. Friendly service. Reviewed on: 31st January 2025

In branch service review

5
Efficient, friendly staff and very pleasant atmosphere in the branch. Reviewed on: 31st January 2025

In branch service review

4
Having been with the Newbury since 1968 I have been served pretty well since then and hope I will be attended in my future old age. Reviewed on: 31st January 2025

In branch service review

5
The staff are always cheerful and helpful. I don't think there is anything to improve on. Reviewed on: 31st January 2025

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