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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,478 reviews, last reviewed 13th Oct 2025
523% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

One Call Insurance Insurance Broker reviews (10478)

Review of the One Call Insurance, Insurance Broker:

WORST COMPANY IN THE UK

1
WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PAYMENT IS MISSED AND ISSUE A DEFAULT RATHER THAN QUERY WHY, AVOID AT ALL COSTS, DO NOT TAKE OUT INSURANCE WITH THIS EVIL COMPANY WHO HAVE NO REGARD FOR THEIR CUSTOMERS AT ALL!!!!! Reviewed on: 24th February 2024

What a service

5
The service was second to none. The person dealing with me made it so easy for me. The price was exceptional as well. I would recomend One Call to anyone. Reviewed on: 30th August 2023

Insurance when it's needed.

5
One Call was brilliant when my oven broke down, within 3 days an engineer arrived to see the problem and less than a week later was back again to fix it. In my case the oven actually wasn't repairable but I was given money towards a new one. Very happy with the service. Reviewed on: 30th August 2023

splendid company!

5
Have insured my motorcycle through OneCall for a number of years now and have found them to be excellent value for money especially with all the extras that are included as standard. A no hassle straightforward company to deal with. Reviewed on: 30th August 2023

Multiple ins

5
I have had multiple insurances over many years !!! Service has been great and prices competitive!! Also it’s nice to see them on the easy use portal very impressive. Reviewed on: 29th August 2023

Competitive value insurance. Excellent service

4
I've been with Onecall insurance for over 5 years as they are competitively priced and accessible for queries giving a high standard of service. I highly recommend Onecall Reviewed on: 29th August 2023

Confident of good service

5
This is our third year with One Call and even though they encourage us to try elsewhere every year, we wont be. We get such excellent service from One Call why would we want to! Reviewed on: 29th August 2023

Competitive

5
I have been a customer for many years now and I have always found One Call competitive on all my insurance needs Reviewed on: 29th August 2023

Don't do it it .

1
Don't bother calling unless u can use a portal ??? By using a portal you can change info and shouldn't have to pay by doing it yourself like most companies. If you end up talking to one of their robots uou get charged . . I went through aviva an didn't realise onecall was the broker . Reviewed on: 29th August 2023

Excellent products and pricing for this Era

5
The best company I have dealt with so far , for my policies . very good pricing and excellent customer services Reviewed on: 29th August 2023

Totally satisfied

5
Been with one call insurance through the ownership of my second lady aka my blackbird I am more than satisfied with all aspects of the service my policy and costs so thankyou to all the staff at one call and I wouldn't hesitate to recommend to the biker community now or in the future infact I already have. Have a great day regards Tony Reviewed on: 29th August 2023

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