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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.75
Based on 1,233 reviews, last reviewed 20th Sep 2024
38700% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Very easy to understand what is covered and complete... Very easy to understand what is covered and complete online and good value Reviewed on: 20th September 2024
Mandie 's avatar
Mandie

Latest lowest rating:

1

This company have tried every trick in the book not... This company have tried every trick in the book not to pay a claim of only 200 pounds, i would avoid at all costs, they will put so many hurdles in fr... Read more Reviewed on: 5th September 2024
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Paul S
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About this product

Before choosing your new pet insurance provider, check customer reviews to be confident they’re the right fit for you. We gather Perfect Pet insurance reviews to give you valuable insight into the provider.

Perfect Pet offers policies for cats and dogs, with specialist policies available for animals that are elderly or very young. Various Perfect Pet policies have three levels of cover available: Elite, Elite Extra and Elite Extra Plus. There’s also a multi-pet discount if you have additional animals to insure.

Does this sound like the right company for you? Take a look at our Perfect Pet insurance reviews to learn more about the provider and its policies. Find out what level of cover policyholders chose, and whether they’ve found the policy to be comprehensive. Discover how satisfied they are with the customer service and claims process. Learn about any problems customers have encountered with their policies, or whether they have found the provider to be flawless.

We want to use the power of reviews to help people make more successful decisions. Write an honest Perfect Pet insurance review on Smart Money People and help other pet owners doing their research. Why did you decide to insure with Perfect Pet and have you been satisfied with your decision? Would you say that your premium price was reasonable for the level of cover you received? Have you had any experience with the customer service team or claims process? Whether good or bad, share your experience with others. Together, we can help people like you make better financial decisions.

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Perfect Pet Insurance Pet Insurance reviews (1233)

ok, not great

2
took ages to sort first claim with apparent issues paying out. Still waiting to hear on 2nd claim Reviewed on: 6th September 2022
Eamonn's avatar
Eamonn

Good Customer Service

5
I haven't had to claim, luckily on my pets' insurance, however when adding additional animals to the policies the staff were very helpful and the process was easy. Reviewed on: 6th September 2022
Anonymous's avatar
Anonymous

Excellent

5
Service provided was simple and swift, got the outcome needed with no problems Reviewed on: 6th September 2022
Callum holliday 's avatar
Callum holliday

Fab pet insurance

5
Brilliant pet insurance that pays out straight away Reviewed on: 5th September 2022
Alexa Elizabet Marsden's avatar
Alexa Elizabet Marsden

New policy

5
Easy to get the policy I needed. Easy to navigate the site and managed to sort out my policy easily and quickly. Reviewed on: 4th September 2022
Pierre Schneider's avatar
Pierre Schneider

Fast and friendly

5
Amazing company! Service is quick and easy, and staff are super friendly especially Tory in the renewals team who helped my upgrade my cover. I will definitely be recommending you. Reviewed on: 2nd September 2022
Wes Whitaker's avatar
Wes Whitaker

Wonderful company, comprehensive cover

5
Comprehensive cover and good prices. Reviewed on: 1st September 2022
Thea's avatar
Thea

Absolute crooks

1
Perfect Pet paid out on the claim I made when my dog had a cancerous mast cell tumour removed from his muzzle, near his nose. This was clearly stated what it was in the notes. Yet, the continuation claim, from North Downs Specialist Referrals which did not even treat anything on his muzzle, has been declined for no valid or appropriate reason, citing that it is now ‘dental/oral related’. A mast cell cancer is clearly not an issue in any way related to dental or oral health, and the continuation treatment being claimed for did not even deal with anything on his head at all! The complaints procedure is a joke. 5 days to acknowledge and eight weeks to consider it! The way my claim has been handled is absolutely appalling, and no doubt the reason why Perfect Pet already has so many poor reviews on TrustPilot. Consumers need to know about your shady practices and be warned never to sign up with them. There are plenty of pet insurance providers who are reasonable, professional and prompt, and pay according to the policy and treatment of the dog. Reviewed on: 1st September 2022
Sue Harte's avatar
Sue Harte

Good service and easy to deal with

4
I've used Perfect Pet for a few years now. Thankfully not too many claims for our 2 dogs, but when we needed to, the process was simple and the people I dealt with at Perfect Pet were very good Reviewed on: 1st September 2022
JOSEPH YEATES's avatar
JOSEPH YEATES

Really helpful

5
Such a helpful and nice company. Been with them for a few years now and everytime we have to spoken everyone has been great and really tried to help us and get us the best deals etc. Reviewed on: 31st August 2022
Sophie duffy's avatar
Sophie duffy

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