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Perfect Pet Insurance: Pet insurance reviews

4.49
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Great customer service

5
I recently signed up for pet insurance, and I couldn't be happier with my decision. The enrollment process was straightforward, and the customer service team was incredibly helpful in answering all my questions. They guided me through the different coverage options and helped me choose the plan that best suited my pet's needs and my budget. Reviewed on: 21st September 2023

Best cover for my Frenchie

5
After searching online, i found Perfect Pet the best price and cover for french bulldog. Reviewed on: 21st September 2023

Best one so far

5
Will definitely recommend to use. Brilliant costumer service Reviewed on: 21st September 2023

Great savings to insure multiple pets

5
15% discount when you have several pets that need cover makes a big difference to your pocket the level of cover offered for the price is decent too. Reviewed on: 21st September 2023

Great Value Pet Insurance

5
I would Highly recommend Perfect Pet insurance. The staff are friendly and ready to help. Excellent service. Reviewed on: 21st September 2023

Protection for my cats

5
Peace of mind if my little fur babies have an accident Reviewed on: 21st September 2023

Absolutely outstanding communication

5
I am so delighted to find such a rewarding pet insurance where the communication is spontaneous. It’s quick and convenient and affordable. You go above and beyond to make sure customer and pet needs are responded to quickly. Very impressed. Reviewed on: 21st September 2023

Tip top service

5
Every time I have had to ring they have been more that polite and proffessional (I ring a lot) Reviewed on: 21st September 2023

I am Floor

5
Happy with the service provided by customer service! Reviewed on: 21st September 2023

Friendly staff

5
I bought pet insurance for the first time, but was unsure how it works. The member of staff that i spoke to explained how it worked and was so friendly with it. Kerry Reviewed on: 21st September 2023

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