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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
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Philip
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1748)

Tip top service

5
Every time I have had to ring they have been more that polite and proffessional (I ring a lot) Reviewed on: 21st September 2023
Finneas's avatar
Finneas

I am Floor

5
Happy with the service provided by customer service! Reviewed on: 21st September 2023
Nethagshan Thayaparan's avatar
Nethagshan Thayaparan

Friendly staff

5
I bought pet insurance for the first time, but was unsure how it works. The member of staff that i spoke to explained how it worked and was so friendly with it. Kerry Reviewed on: 21st September 2023
Kerry Shrives's avatar
Kerry Shrives

Best product on the market

5
Perfect Pet provide a lifetime policy that very few other providers offer, showing their dedication to caring for pets, they also other different benefits & even cover pets that are considered 'Elderly' by others who would naturally stop the policy. Reviewed on: 21st September 2023
K's avatar
K

Honest value for money

5
Having looked at numerous quotations I found that Perfect Pet was most competitive for my 9 year old Dachshund Reviewed on: 20th September 2023
Martin Spickett's avatar
Martin Spickett

Very Good

4
Very good service from the start. Easy to understand and lots of options to help get the best policy. Reviewed on: 20th September 2023
James Newhill's avatar
James Newhill

Easy sign up

5
The cover level looks good, the sign up is easy and the seem very attentive. Only just joined but the overall impression is very good. Reviewed on: 20th September 2023
Ela Lawry-Johns's avatar
Ela Lawry-Johns

Name fits the pet

5
Only recently started with perfect pets but it was an incredibly easy experience and offered fantastic coverage at a great price to leave our pup Toby in safe hands. Will definitely be recommending to friends looking in the future Reviewed on: 20th September 2023
Lauren Apicella's avatar
Lauren Apicella

Happy

5
Very happy with how quick and easy it was to set up my pet insurance Reviewed on: 20th September 2023
Zoe's avatar
Zoe

Excellent

5
Very quick & easy to set up. Cheapest for the level of cover provided. Reviewed on: 20th September 2023
Dan H's avatar
Dan H

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