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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,743 reviews, last reviewed 6th Nov 2025
796% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
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1%
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0%
See only 1 star reviews
4%

Latest highest rating:

4

Low price and good cover Low price and good cover is ideal- completing the application is quite time consuming though, it kept resetting and making me start again which wasn’t... Read more Reviewed on: 1st November 2025
Mads's avatar
Mads

Latest lowest rating:

1

AVOID at all costs - put in claim and was rewarded £... AVOID at all costs - put in claim and was rewarded £200 out of a £1000 bill, 2 excess deductions, 15% deduction as weight had changed - disgraceful cu... Read more Reviewed on: 6th November 2025
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Jane
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1743)

Dreadful company - Avoid!!

1
Please pay more for a company that will support you rather than go through anything ever written about your pet to see if they can find a reason not to pay you. I appreciate that this might sound like a review from someone who is fed up because they haven’t recya payout that they were expecting. Yes, this is partly true but my experience goes way beyond a large bill where they found s loophole snd reason not to cover it. It is not just this incident but every time I have needed them for anything have been made to feel that they distrust me and are looking for reasons not to pay. Their claims process isn’t fit for purpose either. There is a glitch on their online form, meaning you have to print it out and complete it longhand and then deliver it to your vets for them to countersign. Completed forms then have to be photographed or scanned back to them along with an extensive history from the vet. Please be aware they will go through this history with a fine tooth comb and then email (at a very leisurely pace) to ask for clarification on any point, that could be cause for them not to pay out. Expect to wait weeks and months for decisions. Even those that actually go in your favour . AVOID!! Reviewed on: 19th September 2023
Heather Heather's avatar
Heather Heather

Brilliant

5
Very swift process, highly recommend Reviewed on: 19th September 2023
Billy South's avatar
Billy South

Perfect pet

5
Customer service response is excellent Reviewed on: 18th September 2023
Beverley Irvine's avatar
Beverley Irvine

Great company, easy to insure pet

5
easy to insure and compeititve premiums Reviewed on: 18th September 2023
Tom R's avatar
Tom R

Quick and easy cover

5
I found everything quick and easy to get cover online for my 3 year old frenchie Buster. I was able to go through the process easily and was covered within minutes. Reviewed on: 18th September 2023
Diane Lowry's avatar
Diane Lowry

Quick and easy

5
The whole process was quick and easy to do. Found all the information needed and was able to set up online account without issue with all documents waiting Reviewed on: 18th September 2023
Emma Hornsey's avatar
Emma Hornsey

Excellent Company

5
Having a few dogs I need quality insurance at a value price and Perfect Pets provided this and more. The insurance for my 2 puppies was sorted quickly and gave me peace of mind. Reviewed on: 18th September 2023
Amanda Potter's avatar
Amanda Potter

Simple easy to use

5
Reasonable price, covers what I need and good, communicative website. Definitely recommend. Reviewed on: 18th September 2023
Helen Luxton's avatar
Helen Luxton

Perfect expeterience.

5
Very easy to complete. Great benefits and good to have that peace of mind. Reviewed on: 18th September 2023
Michael O'REILLY's avatar
Michael O'REILLY

Great pet insurance!

4
Best pet insurance for my needs, also great customer service. would recommend! Reviewed on: 18th September 2023
Jack Wilson's avatar
Jack Wilson

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