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Perfect Pet Insurance: Pet Insurance reviews

4.75
Based on 1,458 reviews, last reviewed 11th Aug 2025
2900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great advice. Great advice. Really thorough and understanding. Really met our needs and expectations Reviewed on: 11th August 2025
Maria F's avatar
Maria F

Latest lowest rating:

1

Very poor kept losing documents and then didn't have... Very poor kept losing documents and then didn't have a clue what we were claiming for then end up with ninety pounds for the death our beloved dog Ver... Read more Reviewed on: 5th August 2025
Stephen prosser 's avatar
Stephen prosser

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1458)

Good

5
I called and the team answered within minutes - they helped me amend my address and asked how the move went, felt like they actually cared Reviewed on: 14th July 2023

Missing direct debit

5
I accidentally missed my payment and the team were super helpful with sorting it out Reviewed on: 14th July 2023

Okay

3
Some problems with them not paying out! Reviewed on: 14th July 2023

Super quick to set up.

5
Very quick and super easy to follow, information was easy to read advice was sound. Making it easy to make a quick judgment. Reviewed on: 14th July 2023

Excellent insurance which covers everything I need.

5
I have 2 dogs insured with Perfect Pets. When my dog had pups I recommended that the buyers purchase the same insurance. Reviewed on: 14th July 2023

Reasonable priced insurance

5
I emailed a query I had and was very impressed that I received a phone call back with the information requested. Reviewed on: 14th July 2023

Friendly staff

5
Didn’t want to wait too long to get through on the phone and when I did the staff were super friendly Reviewed on: 14th July 2023

Missing premiums

5
Due to unforeseen circumstances I missed several payments - they were so helpful and set up a plan to make sure my cat was still covered Reviewed on: 14th July 2023

Amazing service all round

5
Thank you to the team for being so kind when I was so upset about my poorly doggo Reviewed on: 14th July 2023

Amazing!!

5
I have had the best experience with this company. They can’t do enough for you. Extremely accommodating and helpful. Highly recommend! Reviewed on: 14th July 2023

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