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Perfect Pet Insurance: Pet Insurance reviews

4.77
Based on 1,422 reviews, last reviewed 3rd Dec 2024
100% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great information, competitive price and so far reas... Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024
Simon Hudson's avatar
Simon Hudson

Latest lowest rating:

1

Your vet bills are certainly not covered In August our family dog of 12 years developed diabetes, the vet was not able to help him recover, and we had to take the very hard decision to have h... Read more Reviewed on: 3rd December 2024
Mitch's avatar
Mitch

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1422)

Review of the Perfect Pet Insurance, Pet Insurance:

Excellent service at a reasonable price.

5
Excellent service at a reasonable price. I first insured my first pet and then got a puppy and also insured him with the same company. Reviewed on: 15th October 2024

Lola, our yorkie suddenly became ill.

1
Lola, our yorkie suddenly became ill. We took her to the vet and found out she had renal failure. She spent a few days in hospital without recovering. We made our very legitimate claim. We heard nothing for two months. We made contact. A couple of days later we received a terse to the point email informing us they wouldn't be paying the claim. Why? Because Lola had tooth plaque!! They said this could lead to renal failure. We then had to contact our veterinary surgeon to get them to write a letter informing them that this highly unlikely. Two days later we received payment of £650 out of a claim for £1800. They deducted money for medicines. They deducted for one off medical one use instruments. They even deducted over £300 for future payments. Yep. That's right. Lola died and we even had to pay off the rest of her payments for the remainder of the future contract!!. They are an utter disgrace. They will do ANYTHING not to pay out. Any loophole they will find. The quicker they are shut down the better. Ignore the ratings of 5 star. Those are the clients who have never had to make a claim. When you sign up they will immediately contact you and push you hard to leave a review. That's why their ratings are so high. Check the negatives not the highly rated. DONT DO IT. FIND A BETTER COMPANY. YOU WILL DEEPLY REGRET YOUR CHOICE. THEY ARE CHEAP FOR A REASON. Reviewed on: 27th September 2024

Super friendly helpful service

5
Super friendly helpful service haven’t had any problems so far. Reviewed on: 27th September 2024

Easy to set up and a fair price

5
Easy to set up and a fair price when compared with other insurers. I have not had the opportunity or necessity to claim yet,so will see after that. Reviewed on: 27th September 2024

Perfect experience would definitely recommend I have...

5
Perfect experience would definitely recommend I have all 4 pets with you Reviewed on: 27th September 2024

Not sure what to write yet as not been with them lon...

5
Not sure what to write yet as not been with them long, all ok so far Reviewed on: 27th September 2024

Team really helped me when I was upset about my cats...

5
Team really helped me when I was upset about my cats recent diagnosis. Explained wgat I needed to do and even spoke to the vet on my behalf Reviewed on: 27th September 2024

Claiming was easy, however abit behind the times wit...

5
Claiming was easy, however abit behind the times with the form. However, I got my money back which is all I can ask for Reviewed on: 27th September 2024

I’ve recently signed up with my puppy after hearing...

5
I’ve recently signed up with my puppy after hearing great reviews, sign up process was super easy payments are reasonable and I feel assured that my puppy is well protected Reviewed on: 26th September 2024

Competitive price and good cover.

5
Competitive price and good cover. Best in the market Reviewed on: 26th September 2024

I wont know until the time comes to claim but all go...

5
I wont know until the time comes to claim but all good so far! Reviewed on: 26th September 2024