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Perfect Pet Insurance: Pet insurance reviews

4.55
Based on 1,750 reviews, last reviewed 10th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

I had never claimed from prefect pets until my dogs... I had never claimed from perfect pets until my dogs finally visit where she had a blood test and subsequently as this showed she had kidney failure ha... Read more Reviewed on: 10th June 2026
Jane Mead's avatar
Jane Mead

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1750)

Customer service brilliant, we're very helpful

5
Customer service brilliant, we're very helpful Reviewed on: 11th September 2025

Issues were sorted with understanding and patience.

5
I had couple of issues with my insurances. The customer service has explained everything and was patient with me while I tried to understand what is happening. Reviewed on: 11th September 2025

Quick service good customer service

4
Quick service good customer service Reviewed on: 11th September 2025

very smooth and good communication

5
very smooth and good communication Reviewed on: 11th September 2025

Brilliant using perfect pet insurance hassle free

5
Brilliant using perfect pet insurance hassle free Reviewed on: 11th September 2025

Very smooth transition, customer service assistant w...

5
Very smooth transition, customer service assistant was polite to courteous and extremely helpful. Gave the whole experience a very pleasant experience. Reviewed on: 11th September 2025

Good so far

5
Only just joined so not much to reflect on yet. Easy to set up and email confirmation was prompt. Reviewed on: 11th September 2025

Promptly sorted out my renewal premium with no fuss

5
Promptly sorted out my renewal premium with no fuss Reviewed on: 11th September 2025

Easy enough to navigate online.

4
Easy enough to navigate online. New to the company so too soon to tell. Reviewed on: 10th September 2025

the best value for money

5
Used a comparison site to obtain the best Reviewed on: 9th September 2025

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