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Perfect Pet Insurance: Pet insurance reviews

View other Perfect Pet Insurance products
4.47
Based on 1,755 reviews, last reviewed 15th Sep 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Excellent I spoke to Paige today and she couldn’t have been more helpful. She was very friendly and polite. Reviewed on: 15th September 2026
Hazalea's avatar
Hazalea

Latest lowest rating:

1

The worst companies I have come across By far one of the worst companies I have ever come across. They have consistently failed to take my direct debit for a year despite my account not cha... Read more Reviewed on: 19th August 2026
Tom's avatar
Tom
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet insurance reviews (1755)

Very smooth transition, customer service assistant w...

5
Very smooth transition, customer service assistant was polite to courteous and extremely helpful. Gave the whole experience a very pleasant experience. Reviewed on: 11th September 2025
Peter C's avatar
Peter C

Good so far

5
Only just joined so not much to reflect on yet. Easy to set up and email confirmation was prompt. Reviewed on: 11th September 2025
Hayley A's avatar
Hayley A

Promptly sorted out my renewal premium with no fuss

5
Promptly sorted out my renewal premium with no fuss Reviewed on: 11th September 2025
Sam B's avatar
Sam B

Easy enough to navigate online.

4
Easy enough to navigate online. New to the company so too soon to tell. Reviewed on: 10th September 2025
Rebecca S's avatar
Rebecca S

the best value for money

5
Used a comparison site to obtain the best Reviewed on: 9th September 2025
derbyrog@hotmail.com's avatar
[email protected]

Delt with my new pet insurance quickly and got my pa...

5
Delt with my new pet insurance quickly and got my payment up and running with no problems. I made the right choice with perfect pet insurance. Reviewed on: 9th September 2025
Clare B's avatar
Clare B

I was pleased with the way Oliver sorted my dog insu...

5
I was pleased with the way Oliver sorted my dog insurance Reviewed on: 9th September 2025
CAROL M's avatar
CAROL M

Seamless

5
Super straightforward and seamless and no confusion everything you need it sent to you and on your portal Reviewed on: 9th September 2025
Priyanka P's avatar
Priyanka P

Value for money same cover but lot cheaper then prev...

5
Value for money same cover but lot cheaper then previous insurance Reviewed on: 9th September 2025
Paul R's avatar
Paul R

Customer service has been very helpful every time I’...

4
Customer service has been very helpful every time I’ve called. Cannot comment on ease of claims yet as only just submitted first ever claim. Initial issues with them receiving completed forms as required lots of information, probably more than other companies Reviewed on: 9th September 2025
Joanne M's avatar
Joanne M

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