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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.72
Based on 1,746 reviews, last reviewed 3rd Dec 2025
80% decrease in 5 star reviews
in the past 90 days
36% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Connor sorted my direct debit issue quickly and assu... Connor sorted my direct debit issue quickly and assured me it would be resolved Reviewed on: 20th November 2025
Kamila M's avatar
Kamila M

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025
Smith 's avatar
Smith
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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

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Perfect Pet Insurance Pet Insurance reviews (1746)

Customer service has been very helpful every time I’...

4
Customer service has been very helpful every time I’ve called. Cannot comment on ease of claims yet as only just submitted first ever claim. Initial issues with them receiving completed forms as required lots of information, probably more than other companies Reviewed on: 9th September 2025
Joanne M's avatar
Joanne M

Customer service agents are knowledgeable, no long w...

5
Customer service agents are knowledgeable, no long winded calls to figure out information about your policy Reviewed on: 9th September 2025
Zoravar S's avatar
Zoravar S

Perfect for my perfect pet

5
Very easy and price amazing, website was easy to manoeuvre around and all the information was there. Perfect for my pet and will definitely be recommending Pergect Pets to friends and family. Reviewed on: 9th September 2025
Kerry H's avatar
Kerry H

Very simple and clear process through comparison site.

5
Very simple and clear process through comparison site. Super easy to sign up when pushed through. Reviewed on: 9th September 2025
Carly Davies's avatar
Carly Davies

Spoke to Ollie on a couple of occasions very helpful...

5
Spoke to Ollie on a couple of occasions very helpful , polite and professional, credit to your team Reviewed on: 9th September 2025
Amanda G's avatar
Amanda G

Easy to navigate

5
Easy to navigate online and clear terms and conditions Reviewed on: 9th September 2025
Jacqueline M's avatar
Jacqueline M

Haven’t used it yet as only just taken out insurance...

4
Haven’t used it yet as only just taken out insurance but was easy to set up Reviewed on: 8th September 2025
Denise L's avatar
Denise L

Application process is straightforward and very frie...

5
Application process is straightforward and very friendly. Reviewed on: 8th September 2025
Niki's avatar
Niki

Easy, amazing customer value.

5
Easy, amazing customer value. I’m recommending to everyone Reviewed on: 8th September 2025
Ash Mcmillan's avatar
Ash Mcmillan

Amazing from start to finish.

5
Amazing from start to finish. Great customer service. Information easy to understand and access. Cover comprehensive. Reviewed on: 8th September 2025
Laura G's avatar
Laura G

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