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Perfect Pet Insurance: Pet Insurance reviews

View other Perfect Pet Insurance products
4.77
Based on 1,421 reviews, last reviewed 10th Nov 2024
4% increase in 5 star reviews
in the past 90 days
80% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great information, competitive price and so far reas... Great information, competitive price and so far reassurance of mind Reviewed on: 17th October 2024
Simon Hudson's avatar
Simon Hudson

Latest lowest rating:

1

Do not insure with them. Do not insure with them. They take your money and will not pay out when you make a claim. Avoid!! Reviewed on: 10th November 2024
Susan's avatar
Susan
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About this product

Before choosing your new pet insurance provider, check customer reviews to be confident they’re the right fit for you. We gather Perfect Pet insurance reviews to give you valuable insight into the provider.

Perfect Pet offers policies for cats and dogs, with specialist policies available for animals that are elderly or very young. Various Perfect Pet policies have three levels of cover available: Elite, Elite Extra and Elite Extra Plus. There’s also a multi-pet discount if you have additional animals to insure.

Does this sound like the right company for you? Take a look at our Perfect Pet insurance reviews to learn more about the provider and its policies. Find out what level of cover policyholders chose, and whether they’ve found the policy to be comprehensive. Discover how satisfied they are with the customer service and claims process. Learn about any problems customers have encountered with their policies, or whether they have found the provider to be flawless.

We want to use the power of reviews to help people make more successful decisions. Write an honest Perfect Pet insurance review on Smart Money People and help other pet owners doing their research. Why did you decide to insure with Perfect Pet and have you been satisfied with your decision? Would you say that your premium price was reasonable for the level of cover you received? Have you had any experience with the customer service team or claims process? Whether good or bad, share your experience with others. Together, we can help people like you make better financial decisions.

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Perfect Pet Insurance Pet Insurance reviews (1421)

Lola, our yorkie suddenly became ill.

1
Lola, our yorkie suddenly became ill. We took her to the vet and found out she had renal failure. She spent a few days in hospital without recovering. We made our very legitimate claim. We heard nothing for two months. We made contact. A couple of days later we received a terse to the point email informing us they wouldn't be paying the claim. Why? Because Lola had tooth plaque!! They said this could lead to renal failure. We then had to contact our veterinary surgeon to get them to write a letter informing them that this highly unlikely. Two days later we received payment of £650 out of a claim for £1800. They deducted money for medicines. They deducted for one off medical one use instruments. They even deducted over £300 for future payments. Yep. That's right. Lola died and we even had to pay off the rest of her payments for the remainder of the future contract!!. They are an utter disgrace. They will do ANYTHING not to pay out. Any loophole they will find. The quicker they are shut down the better. Ignore the ratings of 5 star. Those are the clients who have never had to make a claim. When you sign up they will immediately contact you and push you hard to leave a review. That's why their ratings are so high. Check the negatives not the highly rated. DONT DO IT. FIND A BETTER COMPANY. YOU WILL DEEPLY REGRET YOUR CHOICE. THEY ARE CHEAP FOR A REASON. Reviewed on: 27th September 2024
Angry's avatar
Angry

Super friendly helpful service

5
Super friendly helpful service haven’t had any problems so far. Reviewed on: 27th September 2024
Kerrie A's avatar
Kerrie A

Easy to set up and a fair price

5
Easy to set up and a fair price when compared with other insurers. I have not had the opportunity or necessity to claim yet,so will see after that. Reviewed on: 27th September 2024
Dan C's avatar
Dan C

Perfect experience would definitely recommend I have...

5
Perfect experience would definitely recommend I have all 4 pets with you Reviewed on: 27th September 2024
Nicole A's avatar
Nicole A

Not sure what to write yet as not been with them lon...

5
Not sure what to write yet as not been with them long, all ok so far Reviewed on: 27th September 2024
Peter T's avatar
Peter T

Team really helped me when I was upset about my cats...

5
Team really helped me when I was upset about my cats recent diagnosis. Explained wgat I needed to do and even spoke to the vet on my behalf Reviewed on: 27th September 2024
Jemma F's avatar
Jemma F

Claiming was easy, however abit behind the times wit...

5
Claiming was easy, however abit behind the times with the form. However, I got my money back which is all I can ask for Reviewed on: 27th September 2024
Ehera 's avatar
Ehera

I’ve recently signed up with my puppy after hearing...

5
I’ve recently signed up with my puppy after hearing great reviews, sign up process was super easy payments are reasonable and I feel assured that my puppy is well protected Reviewed on: 26th September 2024
Stacie kershaw's avatar
Stacie kershaw

Competitive price and good cover.

5
Competitive price and good cover. Best in the market Reviewed on: 26th September 2024
Paula N's avatar
Paula N

I wont know until the time comes to claim but all go...

5
I wont know until the time comes to claim but all good so far! Reviewed on: 26th September 2024
Nikki S's avatar
Nikki S

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