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Petplan: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.88 (2296 reviews)

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4.82

Based on 2,296 reviews, last reviewed 15th Oct 2024

94% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024

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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

secure feeling to know PetPlan are always there

Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

Pet Plan is a SCAM

Pet Plan is an Absolute SCAM. You’re premium goes up every year excessively in jumps like £15 to £20. Started off at £35 and eight years later is £105 . They cover absolutely nothing . The £780 dental work was considered cosmetic and not covered . I have stopped the insurance now as the first time I make a claim because my dog got sick, nothing was covered because I had to pay 20% excess deductible which was the cost of the visit and so Pet Plan wiggled their way out of paying anything. I paid and they didn’t . I cannot for the life of me understand why I have been paying thousands of pounds over the years and nothing nothing nothing was ever covered under their terms . Pet Plan are a scum insurance . Put your money in a bank account for your pet and pay for things this way . Note I was paying £105 per month for a £4000 coverage Do you know that a simple scan and test was priced at £8000 so even if you have pet insurance your £4000 doesn’t even get you a test result let alone any treatment . And your excess on a £4000 claim will be £800 . So the actual coverage is only £3200. Meanwhile in four years you could have £5000 in your pets bank account and in 8 years over £10,000 saved for treatment . I massively regret paying into Pet Plan all these years . They only care about making money and not you pet. Reviewed on: 21st November 2022

Best in class

No claims penalty and fast payment everything. Reviewed on: 16th October 2022

Top company

Fair, prompt and reassuring to deal with. Reviewed on: 16th October 2022

Extensive cover, excellent service & pay out fast!

PetPlan are an absolute pleasure to deal with, excellent support & services available. One of few insurers to offer lifelong cover, easy to claim & quick to pay out. I’ve been with them over 20 years & wholeheartedly recommend them to everyone. Reviewed on: 13th October 2022

The best

Not the most Inexpensive Pet insurance , but there is no problem with making a claim. To help policy holders further, the remaining balance after paying the excess can be paid directly to the veterinary practice concerned ,removing the need to find a lump sum and then await reimbursement. Reviewed on: 8th October 2022

Petplan Excel

I have had to claim from Petplan and have always had an excellent friendly service. They have been outstanding at every stage of my claim. I would happily recommend them to anyone requiring Pet Insurance. Reviewed on: 3rd October 2022

Life cover

Cover for life, annual amount per year for ongoing conditions. Lots of vets recommend them , would consider any other for Poppy Reviewed on: 25th September 2022

Service

Excellent service and when I was starting a new policy everything was explained efficiently Reviewed on: 25th September 2022

Pet plan are great

I've two dogs with pet plan since they were pups. 1 is now 6 the other is 3.5. I do worry the prices are going up. I've claimed once for both with no problems. Reviewed on: 21st September 2022

Excellent service had no problem at all in claiming.

Last year my dog had a dental problem and he had to have anti- biotics and then 4 teeth removed and cleaned. Payment on my claim was prompt. Reviewed on: 21st September 2022

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