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Petplan: Pet Insurance reviews

4.83
Based on 2,296 reviews, last reviewed 15th Oct 2024
94% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

secure feeling to know PetPlan are always there

5
Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

Competitively priced plans to meet your budget

5
I decided to take out Petplan when I first brought my dog as it seemed the most competitively priced plan on the market. Rval companies were asking for extortionate amounts of access. I had to claim a few months into the plan where I received extremely great advice as to how to claim through my vets. I was reimbursed really quickly too. I would definitely recommend Petplan. Reviewed on: 29th August 2022

Excellent

5
So easy to make a claim online, updated with the progress of your claim and payments made quickly, no argy bargy. Yes, dearer than a lot of companies, but in the end you get what you pay for... I wouldn't go anywhere else Reviewed on: 27th August 2022

Wouldn't be without them

5
I've used petplan for a few pets, and have claimed a few times for different reasons. It's always been so simple and they've paid every claim I've made. I recommend them to everyone I know! Reviewed on: 27th August 2022

Piece of mind

5
It's our first Reviewed on: 27th August 2022

Always reliable

5
I have insured my pets with Petplan for many years. I have had dogs on long term expensive medication and there was never an issue with Petplan covering any of the costs. Yes the cost may go up yearly but as expected never a huge hike like some other companies. I would never insure my pets with anyone else. Reviewed on: 27th August 2022

The Best one of All

5
Over the last 45 years I have had insurance for my 11 dogs from several different companies, but since taking out insurance with PetPlan for my current 2 dogs, I can now breathe a sigh of relief when I come out of the vets - which is often- as I don’t have to worry about massive bills. Insurance is not cheap, but it isn’t with other companies either and to be fair, the costs are not increased as much annually as others are even when past the age of 10. Having one dog with Addison’s Disease and one with Epilepsy, Petplan have taken away the worries of financing both lifelong conditions. I can also see my policies easily online which helps. I cannot be more happy with having insurance with Petplan Reviewed on: 27th August 2022

Always there when you need them

5
I have life cover for my dog so I feel supported even after 11 years, claiming is an easy process and I recommend it to everyone with a dog. Reviewed on: 27th August 2022

Best insurance

5
Petplan are amazing. Hassle-free friendly and compassionate insurance. Takes the stress out difficult times. 100% the best insurance company! Reviewed on: 26th August 2022

Excellent company

5
Have used them for nearly 25 years. Always paid claims and so kind and understanding when dealing with end of life care for our beloved dogs. Reviewed on: 26th August 2022

Best Pet Insurance out there

5
Very positive experience with Petplan this year after our little dachshund, Lola, was referred for an emergency operation on her neck. We can not thank Petplan enough for what they did, and how they helped us. They always advertise as the best pet insurer and we’ll second that - thank you. Reviewed on: 26th August 2022