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Petplan: Pet Insurance reviews

4.83
Based on 2,296 reviews, last reviewed 15th Oct 2024
94% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

secure feeling to know PetPlan are always there

5
Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

Excellent company

5
I have been a customer for 11 years and have always found petplan to be helpful, payments have been prompt, any questions I've had have always been answered promptly and efficiently. Would highly recommend Petplan to anyone who has pets Reviewed on: 26th August 2022

Highly recommended

4
I would choose Petplan everytime for my pets. Have always been reasonable with exclusions, paid all of my claims, insure my pet over 8yrs and reset our allowance each year allowing us to continue claiming on a single illness. Quite expensive.. But worth it when its needed. Reviewed on: 26th August 2022

Best Insurance Company

5
I have used PetPlan to insure my dogs for over 8 years. They have paid out every claim I have made within 48 hours. Their annual increases are always reasonable. Great peace of mind having both my dogs insured with then. I would (and do) recommend them the everyone. Reviewed on: 26th August 2022

Great cover and claims service.

5
Petplan cover things other insurers don’t and don’t wriggle out of claims. Reviewed on: 26th August 2022

Excellent helpful company.

5
When my previous cat passed away, Petplan were really sympathetic & helpful with cancelling my payments. That's why I chose them again to insure my new cat. Very easy to talk to & arrange things. Reviewed on: 26th August 2022

Outstanding

5
We have insured all our dogs with Pet Plan Their customer service is outstanding. The online portal is easy to use and submit claims. Our dog Jack would not be here today without Pet Plan. I recommend Pet Plan to all my clients and now our puppies new owners. Keep up the awesome work Pet Plan Reviewed on: 26th August 2022

No problems

4
No problems, not had to claim, offers good cover Reviewed on: 26th August 2022

Brilliant Company to insure pets with

5
Petplan were brilliant when my cat got hit by a car. They dealt with the vets directly in what was a very upsetting time. They paid out to the various vets that Toby was treated at without even talking to me. I’m so glad I had Petplan insurance for Toby. Reviewed on: 26th August 2022

good value

5
When considering price and cover and provided I found Petplan to be best value. Reviewed on: 25th August 2022

No worries

5
Now my rescue jackrussell will get all the help she needs. Reviewed on: 24th August 2022