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Petplan: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.88 (2296 reviews)

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4.83

Based on 2,296 reviews, last reviewed 15th Oct 2024

94% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024

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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

secure feeling to know PetPlan are always there

Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

Very helpful and professional advisors

Have been with pet plan for 2years now and have been extremely pleased with service Reviewed on: 18th August 2022

No hassle

I was really impressed with petplan when I had to claim for some vet treatment for my cat. The online forms were simple to complete and the response time was quick and hassle free. Reviewed on: 15th August 2022

Quick to pay!

My pup needed to have surgery for IVDD when my baby was only 5 days old. In what was an incredibly stressful time, pet plan made it so much smoother by paying out so quickly and seamlessly, and premiums only went up very little after a considerable payout. Reviewed on: 14th August 2022

Great pet insurance.

Defacto go-to pet insurance for my rabbits. Reviewed on: 14th August 2022

Great cover

We have an annual policy for our dog. Within the limits of the policy, petplan have always been good to cover treatment that is able to be covered, and you can make your claims online now which is great. Reviewed on: 14th August 2022

Good coverage...at a price.

My dog Archie, recently needed a heart scan. I paid £500 upfront and Petplan reimbursed me (minus £125 excess) within a matter of days. For this I can't fault them. However, as of next year, when he turns 10, I will not only have to pay an increased excess but also 20% of fees. Not so good. Reviewed on: 13th August 2022

Really great information that I needed to know and care for my feline thank you

He Is a rescued kitten from deville Louisiana in a bank parking lot at night alone starving and crying now he is getting weight he is feisty happy and confident and always by my side Taz Reviewed on: 12th August 2022

Very rarely quibble

Having had experience of other companies where they split hairs (pun chosen intentionally) over what was covered and what wasn't Petplan has rarely come back saying they can't cover a condition (minus the excess obviously). I adopted my beloved and eccentric small chocolate labradoodle almost 9 years ago now from the Labradoodle Trust and Hector came with 3 months free cover from Petplan. I love the fact that part of your payment covers this scheme and am so pleased it introduced me to Petplan. I did make sure I did a comparison with other companies offering pet insurance before I signed up to continuing with them after the 3 months but in terms of life condition cover and an assurance that premiums would not go up as a result of a claim they couldn't be beaten. Hector is 13 now and whilst the monthly payments are higher than when he was 4 for obvious reasons I have not (yet) seen an unreasonable hike. In addition they pay direct to the Vets which saves a lot of hassle. After the awful time I had with my Labradors cover with another company I would always pick Petplan. I don't normally spend the time to do these things but these guys deserve it. Reviewed on: 11th August 2022

I love PetPlan!

PetPlan have been nothing but amazing for me and my two boys. Jack was quite poorly before I joined PetPlan and my previous insurance company weren’t particularly helpful. PetPlan have been amazing with Jack and helped me out more than I can say. Wouldn’t want to go with anyone else! Reviewed on: 10th August 2022

Value for Money

Overall exceptional service from a company that offers value for money. Reviewed on: 9th August 2022

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