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Petplan: Pet Insurance reviews

4.82
Based on 2,296 reviews, last reviewed 15th Oct 2024
94% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

secure feeling to know PetPlan are always there

5
Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

First classservice

5
I love all the I formation of all aspects of taking good care of your dog Reviewed on: 5th August 2022

On the Ball

5
In my experience Pet Plan have been what they say they are. They show empathy when your pet is ill, payouts are quick with no hassle. Keep customers updated. Great pet insurance! Reviewed on: 4th August 2022

Have used this year for first time

5
was quick and easy to apply and get cash payout would thoroughly recommend. Reviewed on: 4th August 2022

Fantastic service

5
I have so appreciated being insured through Pet Plan. They are prompt at dealing with claims. They are always really helpful whenever I have spoken to them on the phone. Reviewed on: 3rd August 2022

A good no fuss service at a competative price

5
Sign up was straight forward. Everything is crystal clear. Price is competative. Reviewed on: 3rd August 2022

Excellent!!

5
Great service, good news letters and updates, general advice on potential healthy problems, overall brilliant. Reviewed on: 3rd August 2022

Half domesticated & Ferral Cats

5
Twinkle is a ferral cat and half domesticated to. Sometimes she lets me kiss her paws, touch her tummy and kiss her tail to. All you need to do if you get a half domesticated & half Ferral cat is reminded the cat that you are the boss Reviewed on: 3rd August 2022

Easy communication, great help tondestress in stressful situations

5
When needed the insurance because of an emergency operatiom on our cat they did not discussed, when a cat died within a car accident, they refund the insurance fee without asking. It is especially within those situation no one want to discuss with any insurance. And the seam to know tat. Very much appreciated. Reviewed on: 3rd August 2022

Excellent life long care

5
Great service and they care about our dogs Reviewed on: 3rd August 2022

The bes, but not the most expensive

5
Petplan have a reputation for being the best and for good reason. They are totally professional yet friendly to deal with. You would think all this made them the most expensive, but they remain competitive and fair. I'd have no hesitation in recommending them to anyone. Reviewed on: 3rd August 2022