Write a review

Petplan: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.88 (2296 reviews)

View other Petplan products

4.82

Based on 2,296 reviews, last reviewed 15th Oct 2024

94% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024

Read all reviews See your review

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

secure feeling to know PetPlan are always there

Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

Top Marks for Petplan!

Quick and efficient claim processing which my vet sends electronically and whilst Petplan might not be the cheapest, with life long conditions covered, it gives me the reassurnce to know my beloved pets are insured for whatever treatment they need. Reviewed on: 29th July 2022

Brilliant at settling claims, without fuss

Archie has had two claims for removal of bad teeth. Pet Plan were very helpful with straight forward advice and quickly agreed for the vet to operate. Reviewed on: 29th July 2022

Easy to claim and prompt payment

Both my last dog and the one I have now have had medical issues. Petplan have always paid promptly for all of the claims without question. They also do not increase your payments because of the claims no matter how many you make. Reviewed on: 29th July 2022

More than just an insurance company

Dealt with the treatment and cremation of our elderly cat efficiently and sympathetically. The monthly e-magazine has given us relevant and interesting advice to aid the care of our new kitten. Always friendly and efficient payouts. Reviewed on: 29th July 2022

Most important to me

My cats are my saviour always there to comfort, cheer me up. Especially at times of ill health. So when my eldest cat became I'll so did I emotionally. Pet plan gave advice on the net and the financial help when needed. I didnt have to worry So I could spend the time with my friend, my loved one, to care / nurse him back to full health. I cudnt have done it without the confidence that pet plan policy gave. Reviewed on: 29th July 2022

Human compassionate help

I’ve had to use my insurance several times. I always find the customer service very helpful,but also a human being who is thoughtful and knowledgable. I’ve never been transferred or put on hold. Payment arrives quickly and without fuss. Reviewed on: 28th July 2022

Good care for my pet, a bit expensive but you get what you pay for .

Lots of very helpful emailing and you get what you pay for Reviewed on: 28th July 2022

Peace of mind

Using petplan I have peace of mind that my cat is fully covered should anything happen. They also provide a wealth of information about feline health and behaviour Reviewed on: 28th July 2022

Caring and Compassionate

Petplan were amazing when my cat was hit by a car. She needed 3 operations and lots of cage rest. Petplan made every step of form filling so simple and they paid out in super fast time. Everyone I spoke to was so compassionate and I was so pleased to have them on my side. I will always recommend Petplan without hesitation. Reviewed on: 28th July 2022

Petplan

Fast payment which is generated by my vet - very happy with the service. Reviewed on: 28th July 2022

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub