Smart Money People Logo

Petplan: Pet Insurance reviews

4.82
Based on 2,296 reviews, last reviewed 15th Oct 2024
94% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Review Petplan: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Petplan Pet Insurance reviews (2296)

Always the best

5
Always been brilliant .. when I’ve spoken to a member of staff they hsve been very knowledgeable, and very friendly. A great help. Reviewed on: 27th July 2022

27 years of excellent service

5
I have insured my dogs with PetPlan over the last 27 years during which time I have made some big claims and each claim has been dealt with speedily and without hassle which, when you are helping your dog through a difficult health problem is a relief. Reviewed on: 27th July 2022

Clearly, concretely understandable, quick execution of documents.

5
It's an insurance company, a friend of mine recommended to me. I read more information on the Internet and decided to purchase it for my beloved little rabbit.We have been using the services of the insurance company Petplan for 2 years, so we are very satisfied with everything on time and on timely. Reviewed on: 27th July 2022

Reassurance with Prompt Claim Handling

5
Petplan provide a reassurance that makes worries ease when your friend suffers problems. It makes payments easier and they settle claims so quickly. Excellent. Reviewed on: 27th July 2022

Nothing is too much trouble for pet plan

5
My dog has been unwell several times with tummy problems and I have never had a problem getting Help from Pet plan Reviewed on: 27th July 2022

Like having a personal vet checking in on me and my pets

5
I love the newsletters from Petplan giving me information I wouldn't otherwise know about how to care for my pet and how to interpret her behaviour. Reviewed on: 27th July 2022

You get what you pay for

5
The pet plan always pays out in a very quick time and it's always peace of mind having them in my corner I know my dogs well being is in safe hands Reviewed on: 27th July 2022

Great advice and support

5
Always there to offer advice and help, Reviewed on: 27th July 2022

There for you when you need them most

5
When our pets get sick or injured it's an extremely stressful time. Petplan's straightforward, no fuss way of dealing with claims really helps to take the worry out of pet insurance at an already difficult time. I've never had to worry that they won't pay out. The policies are easy to understand and clear so you know what is covered before you ever get to the claim stage. Also, all the staff are so caring and understanding when you speak to them. Excellent company. Reviewed on: 27th July 2022

1st Class

5
I’ve always found Petplan dependable, there to offer support and advice in times of need. Customer service is excellent and my dog couldn’t be in better hands. Reviewed on: 27th July 2022

Review Petplan: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review