Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Petplan: Pet insurance reviews

View other Petplan products
4.72
Based on 2,343 reviews, last reviewed 12th May 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

My dog became poorly and required tests, an overnigh... My dog became poorly and required tests, an overnight stay at a vet hospital. All the claim was sorted out between the vets and Petplan so quickly. I ... Read more Reviewed on: 15th October 2025
Charlotte G's avatar
Charlotte G

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
Read all reviews Write a review

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Petplan Pet insurance reviews (2343)

Brilliant insurance company.

5
Pet Plan have always come to my rescue in times of trouble with my Lhasa Apso Poppy. Don’t know where I would be without them. Thanks for all your help. Reviewed on: 8th August 2022
Patricia Graham's avatar
Patricia Graham

Petplan gives piece of mind.

5
I love how informative they are about your animals, making a claim has always been totally straightforward . We feel completely supported. Reviewed on: 7th August 2022
T Neal's avatar
T Neal

They cover your pets for life in one premium.

5
I have 5 pets insured with petplan after having wasted money on prevoius insurers, that did not make it clear that my pets were not covered for life. At pet plan they made it clear about my policy and dental cover is included, which no other insurers would touch and i had been with three petplan being the last, and i always let my family and friends know. Reviewed on: 7th August 2022
Amanda Fendley's avatar
Amanda Fendley

Excellent service

5
They always settle my pets claims quickly. Whenever I have had to phone them the staff are friendly and very helpful. Reviewed on: 7th August 2022
Stephanie Hamilton's avatar
Stephanie Hamilton

Excellent Service, but costs are high.

5
Over the years I have found the service given by Petplan second to none, but beware the costs are high and increase year on year even if you have not had the need to use them. Reviewed on: 7th August 2022
Melvyn Shepherd's avatar
Melvyn Shepherd

Pet Plan is a fantastic and easy insurance to have.

5
Pet Plan helps me look after my beloved dog, Molly. I have no worries over her health as I know Pet Plan are there to help me keep her happy and healthy. Molly's happiness and health mean the most to me and having Pet Plan helps me to do this. It is easy to claim from them and there is never any hassle with them paying my vet direct. Reviewed on: 7th August 2022
Shelley's avatar
Shelley

The best Pet Insurance

5
I have 4 cats insured with Petplan I have one cat that’s on pet e ant medication due to Thyroid and my claims are always settled in a couple of days. Reviewed on: 6th August 2022
Marion Spillet's avatar
Marion Spillet

First classservice

5
I love all the I formation of all aspects of taking good care of your dog Reviewed on: 5th August 2022
Christine Fear's avatar
Christine Fear

On the Ball

5
In my experience Pet Plan have been what they say they are. They show empathy when your pet is ill, payouts are quick with no hassle. Keep customers updated. Great pet insurance! Reviewed on: 4th August 2022
Heather Scott's avatar
Heather Scott

Have used this year for first time

5
was quick and easy to apply and get cash payout would thoroughly recommend. Reviewed on: 4th August 2022
V Tappenden's avatar
V Tappenden

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill