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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Value for Money

5
Overall exceptional service from a company that offers value for money. Reviewed on: 9th August 2022
A Pirrie's avatar
A Pirrie

Makes you think

5
Helps to make you think about what could happen to your pet. My vet nurse friend recommended this cover to me Reviewed on: 9th August 2022
Susan Raynor's avatar
Susan Raynor

Excellent insurance you can trust

5
Great customer service and a very easy claims system. If only all insurance companies were like this... Reviewed on: 9th August 2022
Charlie Brooksbank's avatar
Charlie Brooksbank

Peace of mind

5
It is very stressful when your much loved pet is ill and not having to worry about the cost of treatment is a help. Petplan are reliable and well-known to vets which means making a claim is simple. Reviewed on: 8th August 2022
Linda Nyborg's avatar
Linda Nyborg

Brilliant insurance company.

5
Pet Plan have always come to my rescue in times of trouble with my Lhasa Apso Poppy. Don’t know where I would be without them. Thanks for all your help. Reviewed on: 8th August 2022
Patricia Graham's avatar
Patricia Graham

Petplan gives piece of mind.

5
I love how informative they are about your animals, making a claim has always been totally straightforward . We feel completely supported. Reviewed on: 7th August 2022
T Neal's avatar
T Neal

They cover your pets for life in one premium.

5
I have 5 pets insured with petplan after having wasted money on prevoius insurers, that did not make it clear that my pets were not covered for life. At pet plan they made it clear about my policy and dental cover is included, which no other insurers would touch and i had been with three petplan being the last, and i always let my family and friends know. Reviewed on: 7th August 2022
Amanda Fendley's avatar
Amanda Fendley

Excellent service

5
They always settle my pets claims quickly. Whenever I have had to phone them the staff are friendly and very helpful. Reviewed on: 7th August 2022
Stephanie Hamilton's avatar
Stephanie Hamilton

Excellent Service, but costs are high.

5
Over the years I have found the service given by Petplan second to none, but beware the costs are high and increase year on year even if you have not had the need to use them. Reviewed on: 7th August 2022
Melvyn Shepherd's avatar
Melvyn Shepherd

Pet Plan is a fantastic and easy insurance to have.

5
Pet Plan helps me look after my beloved dog, Molly. I have no worries over her health as I know Pet Plan are there to help me keep her happy and healthy. Molly's happiness and health mean the most to me and having Pet Plan helps me to do this. It is easy to claim from them and there is never any hassle with them paying my vet direct. Reviewed on: 7th August 2022
Shelley's avatar
Shelley

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