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Petplan: Pet Insurance reviews

4.82
Based on 2,296 reviews, last reviewed 15th Oct 2024
94% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
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0%
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1%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2296)

Brilliant insurance

5
Brilliant insurance pays on time and sends you great tips and information to keep your animal healthy Reviewed on: 27th July 2022

Comprehensive cover for all pet insurance needs

4
I've been with Petplan for various cats' private health care for over 20 years (and have had to claim a couple of times, dealt with promptly and in a no quibble manner) - they are the original and the best. Would not even think about using anyone else - cheapest is not necessarily the best. Reviewed on: 27th July 2022

Efficient service

5
My dog is only 11months but have had to claim twice and via the vet surgery the process has been quick and efficient, so thank you. Reviewed on: 27th July 2022

A good job

5
Petplan provide useful information relating to household pets. They also deal with claims efficiently. Reviewed on: 27th July 2022

Hassle free claims

5
Claiming couldn’t be easier. Paid straight to the vet without question. Reviewed on: 27th July 2022

Safe and secure

5
I have never had any quibble when claiming for major treatment for any of my animals. Answers are quickly dealt with and helpfully. Reviewed on: 27th July 2022

the best

5
Had to claim for vet treatment for my dog. claim settled in days no problems. GREAT service. Reviewed on: 27th July 2022

Excellent service for over 25 years!

5
Petplan are excellent - I always manage to get through on the phone, the Customer Service people are patient, kind and have always answered my queries very quickly. Claims are paid out quickly and efficiently. I feel I have a safety net with my policy in case one of my three cats becomes ill. Thankyou to the Petplan team! Reviewed on: 27th July 2022

Good choice

5
Very quick to pay claims , my dog has elbow dysphasia so I have had several claims for treatment. All paid quickly. Reviewed on: 27th July 2022

Very comprehensive cover and fare

5
We had to make a claim when our puppy was only 1?day into cover. They didn’t quibble and the claim was settled direct with the vets. No quibble and great cover!! Reviewed on: 27th July 2022

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