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Petplan: Pet Insurance reviews

4.83
Based on 2,296 reviews, last reviewed 15th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2296)

Good insurer

4
Top Tips from Pet Plan The regular tips from Pet Plan support and enhance the relationships between pets and owners Reviewed on: 27th July 2022

Nice and friendly advisers explained best policy for us

5
Not had to use pet plan but they always keep us well informed Reviewed on: 27th July 2022

Uncomplicated Service

5
Great service, easy to apply for a claim, my claims have always being paid and handled quickly and efficiently. They also keep me up-to-date when processing my claims so I know what is happening. Reviewed on: 27th July 2022

Insurer with integrity and compassion

5
My dog had cancer which she died from. Pet plan made it easy to concentrate on her care. As soon as the condition was detected they allowed a ongoing claim to be opened which paid the vet and veterinary cancer specialists directly. They were kind in all their interactions with me including when I cancelled my policy because my dog had died. They are more expensive then other insurers but the peace of mind that if my dog is ill, they will pay and the process will be easy meant I chose them again for my new puppy. Reviewed on: 27th July 2022

Reliable Insurance company

5
Petplan is a good insurer which has the welfare of the animal as it's priority. It's worth the money and they have a good website too. Reviewed on: 27th July 2022

Everything sorted quickly

5
My Maltese was attacked by a dog last November and without the help of my vets, Hird & Partners, Halifax, and Petplan, I don’t know how we would have coped. We had wonderful care and I can’t imagine what would have happened without the insurance from Petplan, I would never be without it. Reviewed on: 27th July 2022

Great health care plan for pets

5
So far pet plan has been good in providing up to date information on health matter on pets so we are alert to issues. I enjoy that they remind me when treatments are due. Reviewed on: 27th July 2022

Excellent

5
My favourite insurance company. Reviewed on: 27th July 2022

Super Service

5
Petplan is just not an Insurance to pet owners, it is a place where you find interesting topics on your pets. Also a listening ear on the other end of the phone line. Reviewed on: 27th July 2022

Excellent

5
Have always been so helpful and efficient when needed to ask questions about anything to do with my cat Reviewed on: 27th July 2022

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