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Petplan: Pet Insurance reviews

4.83
Based on 2,296 reviews, last reviewed 15th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2296)

Caring insurance

5
My dog Millie had a fall and broke her leg which had to have a pin in her leg. She saw our own vet at first then was referred to a specialist vet for the op. Petplan covered all her bills straight away. Excellent service. Reviewed on: 27th July 2022

Comprehensive care

5
Monthly premiums are not the cheapest but every claim we’ve had to make has been accepted and paid very quickly. Reviewed on: 27th July 2022

I feel my cats are in safe hands with Petplan

5
I’ve been with Petplan over 19 year in total with my pets past and present. Claims have always been settled quickly. Recently Petplan reduced my insurance increase when I explained it was becoming difficult with the rising costs of special prescribed pet foods for one of my cats with a medical condition due the the cost of living crisis. Petplan really do care about the pets and owners insured with them. Reviewed on: 27th July 2022

A trusted pet insurance company

4
When we rehomed our dog Joy from the Dogs Trust 6 years ago We were given a free limited period of insurance cover with petplan and took it up permanently when it expired. Fortunately we have only needed to claim once for Joy since. We found the company straightforward and easy to deal with. It is reassuring to know that as Joy is getting older we have access to the insurance if needed and that she won't be excluded because of her age. If you were in any doubt about this company, an endorsement from Noel Fitzpatrick should deal the deal. Reviewed on: 27th July 2022

Does what it says it will do

5
Peace of mind and good service. All you need from an insurance policy. Simple as that. A rarity these days. Reviewed on: 27th July 2022

Worth the money

5
This isn’t the cheapest insurance but our girl is getting older and it will cover her for life long illnesses, I love the informative emails too. Easy to claim, and fast payment. Reviewed on: 27th July 2022

Very Good

5
Never had any issues with claiming . Easy process, and very fair. Highly recommended. Reviewed on: 27th July 2022

Excellent service

5
We're being users of Pet plan insurance for over 15 years, we've heard about other insurance providers, but choose to keep using Petplan. Reviewed on: 27th July 2022

Best pet insurance

5
I used another insurance at first but found that all they were interested in was the money so I joined Pet Plan and am very satisfied with them. I think that they are in it for the animals. Very helpful and understanding. They deal with the vet personally so I do not have to get involved. All in all I can honestly say that Pet Plan is the best caring insurance you could have for your pet. Reviewed on: 27th July 2022

Excellent service!

5
Petplan is an excellent company. I have found them to be very fast and efficient in settling any claims I have had to make for my dog and keeping me up to date via email at all times. Would highly recommend. Reviewed on: 27th July 2022

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