Smart Money People Logo

Petplan: Pet insurance reviews

4.85
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Petplan Pet insurance reviews (2298)

Best pet insurance

5
I used another insurance at first but found that all they were interested in was the money so I joined Pet Plan and am very satisfied with them. I think that they are in it for the animals. Very helpful and understanding. They deal with the vet personally so I do not have to get involved. All in all I can honestly say that Pet Plan is the best caring insurance you could have for your pet. Reviewed on: 27th July 2022

Excellent service!

5
Petplan is an excellent company. I have found them to be very fast and efficient in settling any claims I have had to make for my dog and keeping me up to date via email at all times. Would highly recommend. Reviewed on: 27th July 2022

Fantastic

5
I have 3 collies, they have all needed treatment at sometime, Pet Plan have always been kind and courteous, and quick to process payment. Excellent service. Reviewed on: 27th July 2022

Peace of Mind

5
Petplan gives owners peace of mind knowing that your furry friend is covered for all their medical requirements. Reviewed on: 26th July 2022

The best there is.

5
Having PetPlan gives me peace of mind. If I ever need to contact them they are always so kind & understanding. I would recommend them to anyone who is thinking about getting a fur baby. Reviewed on: 26th July 2022

THE Pet Insurance Company

5
Pet Plan is THE insurance company that all the other pet insurance companies wish they could be! Reviewed on: 26th July 2022

Excellent service.

5
I have been with PetPlan for years and they have served my cats well when they have had accidents or have been poorly. Very easy to work with, caring and compassionate. Reviewed on: 26th July 2022

why i choose petplan.

5
excellent cover, affordable, efficient, easily contactable. cover for life appealed to me because it is comprehensive, thus, allaying future fears for treatment without worry. Reviewed on: 26th July 2022

Petplan is my plan

5
Petplan are friendly , sympathetic & very professional I’ve been with them for 10 years & I would recommend them wall the time Reviewed on: 26th July 2022

Has not let me down

5
May be expensive,but, at buffers the cost towards best care. Esp as gers older. Also offers help if lost, and also , i believe, towards a funeral. Dr Dodds,Finchley Reviewed on: 26th July 2022

Review Petplan: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review