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Petplan: Pet Insurance reviews

4.82
Based on 2,296 reviews, last reviewed 15th Oct 2024
88% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

Petplan Pet Insurance reviews (2296)

Review of the Petplan, Pet Insurance:

secure feeling to know PetPlan are always there

5
Been delighted with the manner in which PetPlan work with the Vet to handle the 2 operations our puppy has had this year Reviewed on: 9th November 2021

Best dog insurance

5
We have just got a rescue dog and got insured with pet plan as we were recommended by our friend. She has has numerous problems with her dog and Pet Plan have always paid vets with no quibble. We have the lifetime plan and pleased we have. Reviewed on: 17th September 2023

Best insurance around

5
We've been with petplan over 40 years with our fur babies, never had a problem with them Reviewed on: 16th September 2023

Treatment by petplan

5
I had a rescue standard poodle. The company I was in withdrew from the market and so I went with pet plan. As my dog got older he needed more treatments including acupuncture. Pet plan dealt with all my claims including dental treatment promptly and efficiently. Reviewed on: 16th September 2023

Very efficient company and always pay out on the dot

5
We have a cocker Spaniels with ongoing eye problem which he has to have eye drops.Petplan pay out for this every 6 months or so Reviewed on: 16th September 2023

An amazing company who truly care

5
Both of my rabbits are insured with petplan, and one of which has needed care a couple of times. Each time was a few hundred pounds that I just didn’t have at the time so I was very grateful to be with this company who made everything simple. Being able to make a direct claim though the vet was amazing and took the stress away from money so I could focus on my rabbit getting better. When calling customer service, i was greeted with a knowledgeable and respectful member of staff who had me sorted out in no time. I get regular emails on rabbit health, and suggestions for what to do in certain situations which I really appreciate as well Reviewed on: 15th September 2023

Very helpful and made sure I understood what cover I would get and prices ect

5
Great service really gave me peace of mind Reviewed on: 15th September 2023

Excellent service

5
All the pets I’ve had have been insured by pet-plan. They’ve always been incredibly quick to pay claims. Not the cheapest pet insurance but the best. Reviewed on: 13th September 2023

The best pet Insurance Company

5
In all the years I have been with PetPlan they have been brilliant. They pay my Vet direct which is very good. I would never use any other Insurance Company. Reviewed on: 13th September 2023

The best for the best dogs in the world

5
I have over the years insured several dogs with petplan, l gave made claims if varying amounts and they gave always come through, my dogs are my only family so l want to make sure l can care for them if I'll or hurt and petplan allows me to do this. Not the cheapest but the best when it comes to needing them, never been let down. Reviewed on: 13th September 2023

Brilliant

5
Pet plan have always been brilliant. They have paid out each time we have claimed even the full amount that we claim all at once. It's simple to claim. Reviewed on: 13th September 2023