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Petplan: Pet Insurance reviews

4.82
Based on 2,296 reviews, last reviewed 15th Oct 2024
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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5%
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1%
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0%
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1%

Latest highest rating:

4

Generally great service and quick payouts, price hik... Generally great service and quick payouts, price hikes each policy year are a bit excessive. Reviewed on: 15th October 2024
Francesca L's avatar
Francesca L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2296)

Fantastic people

5
Lost our beautiful Ragdoll boy, Basil only 9 y.o., Petplan paid out in days and showed great compassion, can't recommend them highly enough. Thank you Petplan. Reviewed on: 13th September 2023

Excellent pet insurance

5
Immediate claim layout for injured kitten Reviewed on: 12th September 2023

Petplan

5
Always dealt promptly with any claims we've made. Reviewed on: 12th September 2023

Have been using pet plan insurance for decades

5
I have insured dogs and rabbits with petplan over the years and they have always been very quick to settle a claim. You can also get pre authorisation for treatment that pet plan will cover it allowing peace of mind at a time when you are already distressed with a poorly animal. They are always helpful when you call them. The cost is not the cheapest but in my opinion pet plan is the best out there currently Reviewed on: 12th September 2023

Excellent service

5
Petplan have insured all my dogs. Being Cavalier King Charles, they can have many expensive conditions. Petplan have covered and paid each and every claim. Giving us peace of mind that all their medical needs can be treated. Reviewed on: 12th September 2023

Great company!!

5
Been with you since our dog was 8 weeks old. He’s 5 now and yes my premiums have gone up, but then so has inflation, the costs of veterinary medicines and services, and the general cost of living. Any claims I’ve had have always been dealt with promptly and with professionalism. Wouldn’t go anywhere else. Reviewed on: 12th September 2023

Can't fault them

5
I have 6 pets all insured with Petplan. Although my policies cost me a lot each month, I've got 3 that need regular and expensive treatment. I wouldn't be able to keep them without Petplan. They pay up fast and don't quibble. Worth every penny Reviewed on: 12th September 2023

I have always been very happy with petplan service

5
Petplan as always been my 1sy choice for all may dog would not go anywhere else Reviewed on: 12th September 2023

Reliable product.

5
My vet receptionist recommended this as a reliable company who pay out on claims quickly. Reviewed on: 30th August 2023

A fair insurance company

4
Petplan is a good insurance place that is quite easy to get answers from when setting up a policy. I have not yet had to make a claim so can't comment on this. Reviewed on: 30th August 2023

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