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Petplan: Pet Insurance reviews

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4.84
Based on 2,298 reviews, last reviewed 27th Feb 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
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Susan S
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About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months ...

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Petplan Pet Insurance reviews (2298)

The best for the best dogs in the world

5
I have over the years insured several dogs with petplan, l gave made claims if varying amounts and they gave always come through, my dogs are my only family so l want to make sure l can care for them if I'll or hurt and petplan allows me to do this. Not the cheapest but the best when it comes to needing them, never been let down. Reviewed on: 13th September 2023
Happy owner 's avatar
Happy owner

Brilliant

5
Pet plan have always been brilliant. They have paid out each time we have claimed even the full amount that we claim all at once. It's simple to claim. Reviewed on: 13th September 2023
Daniella Mallin's avatar
Daniella Mallin

Fantastic people

5
Lost our beautiful Ragdoll boy, Basil only 9 y.o., Petplan paid out in days and showed great compassion, can't recommend them highly enough. Thank you Petplan. Reviewed on: 13th September 2023
Peter John Lever's avatar
Peter John Lever

Excellent pet insurance

5
Immediate claim layout for injured kitten Reviewed on: 12th September 2023
Trevor Masters's avatar
Trevor Masters

Petplan

5
Always dealt promptly with any claims we've made. Reviewed on: 12th September 2023
Mandy Darch's avatar
Mandy Darch

Have been using pet plan insurance for decades

5
I have insured dogs and rabbits with petplan over the years and they have always been very quick to settle a claim. You can also get pre authorisation for treatment that pet plan will cover it allowing peace of mind at a time when you are already distressed with a poorly animal. They are always helpful when you call them. The cost is not the cheapest but in my opinion pet plan is the best out there currently Reviewed on: 12th September 2023
T's avatar
T

Excellent service

5
Petplan have insured all my dogs. Being Cavalier King Charles, they can have many expensive conditions. Petplan have covered and paid each and every claim. Giving us peace of mind that all their medical needs can be treated. Reviewed on: 12th September 2023
Lynda Parnham's avatar
Lynda Parnham

Great company!!

5
Been with you since our dog was 8 weeks old. He’s 5 now and yes my premiums have gone up, but then so has inflation, the costs of veterinary medicines and services, and the general cost of living. Any claims I’ve had have always been dealt with promptly and with professionalism. Wouldn’t go anywhere else. Reviewed on: 12th September 2023
Gill Thompson's avatar
Gill Thompson

Can't fault them

5
I have 6 pets all insured with Petplan. Although my policies cost me a lot each month, I've got 3 that need regular and expensive treatment. I wouldn't be able to keep them without Petplan. They pay up fast and don't quibble. Worth every penny Reviewed on: 12th September 2023
A Aikenhead 's avatar
A Aikenhead

I have always been very happy with petplan service

5
Petplan as always been my 1sy choice for all may dog would not go anywhere else Reviewed on: 12th September 2023
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Pat Doherty

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