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Petplan: Pet insurance reviews

View other Petplan products
4.73
Based on 2,345 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Repeated underwriting errors for 10years! We insured our Siberian Husky, Ghost (our son), with Petplan from puppyhood because we trusted their reputation and believed we were choosing the best... Read more Reviewed on: 12th May 2026
Ayoni Singh's avatar
Ayoni Singh
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2345)

Best insurer I have ever used.

5
My dog Bella is insured with Petplan. Never had any problems with the payouts, No quibbles! Great !! Reviewed on: 15th October 2023
Sonia Kipling's avatar
Sonia Kipling

Speedy safety net

5
Pet plan make sure I never worry about the medical needs of my dogs. They are always speedy in settling claims and provide a human approach to pet insurance. Reviewed on: 14th October 2023
Denise Chaplin's avatar
Denise Chaplin

Excellent service

5
Staff are very efficient and informative, good rates choice of cover..If you have a claim they pay the vet directly. Reviewed on: 14th October 2023
Philippa Dunham's avatar
Philippa Dunham

Good for pets

4
Good pet insurance, have been with them for years. Sadly premium is getting higher. Bit we claim every 6 months as dog has complex medical issues. Reviewed on: 13th October 2023
Lynn Bowcott's avatar
Lynn Bowcott

First class company.

5
Our 11 year old Labradors have been insured with Petplan since they were pups. They’ve both had surgery over the years and now have lifelong medical conditions. Petplan has covered all of these conditions as well as complementary therapies. I wouldn’t use anyone else for pet insurance. Reviewed on: 13th October 2023
Elizabeth J. Wass's avatar
Elizabeth J. Wass

Will be renewing in December

5
Great service and helpful customer service ! Reviewed on: 13th October 2023
Liz W's avatar
Liz W

Caring

5
Fabulous they have taken care of my pets for years Reviewed on: 13th October 2023
Christine mirecki 's avatar
Christine mirecki

Never had problem with pet plan insurance ,the best

5
Had pet insurance in the past ,thought it was a waste of money ? Never again i will always insure my dog never know when you are going to need it ? Reviewed on: 13th October 2023
Peter Gough's avatar
Peter Gough

Absolutely brilliant

5
Always very helpful. Never had any problems with claims. Reviewed on: 13th October 2023
Karen Quick's avatar
Karen Quick

Hassle free

5
PetPlan’s no quibble, comprehensive cover cuts out the middle man and pays the vet directly. What’s not to like! Reviewed on: 13th October 2023
Niki Wild's avatar
Niki Wild

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