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Pockit: Account reviews

2.73
Based on 564 reviews, last reviewed 12th Mar 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
49%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

I regret to apply pockit card, very annoying card, I regret to apply pockit card, very annoying card, Reviewed on: 7th March 2025
Itaka's avatar
Itaka

About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (564)

Review of the Pockit, Account:

This place is a scam still is your money

1
Opened account put money in near live refusing to give the money back out of the account and close the account I'd be very wary of these people this is a very big scamp look at their previous reviews Reviewed on: 5th April 2023

they are very good they are very good but they shoul...

5
they are very good they are very good but they should help us with small loans Reviewed on: 24th May 2024

Pockit is a great account to get cashback on everyda...

5
Pockit is a great account to get cashback on everyday spend they really add up when you use it for groceries and clothing for example. I managed to save over £300 a year just by paying with Pockit Reviewed on: 14th March 2024

If i could rate zero I would

1
If i could rate zero..i would. Froze my account of over 2 years. .for verification the day before my payday. All my documents have been sent in.. and got told 5 more days. I should have been paid today... they still accepted the bacs transfer into my account. .knowing that i wouldn't have access to it. Im now here with a 7 year old kid. .. cant get my money. . Cant pay put electric or gas on the meter..and will struggle to actually feed me and my child by the weekend. No contact number. .emails only. Sent them 50 in the past day... had one reply..telling me to stop emailing them... or they would block my email address. Im sure its not legal to deny me access to benifits payments. This company should be investigated for fraud and theft AVOID AT ALL COSTS So now ignoring my emails. Over 24 hours. . Not one email back. Left me completely in the dark Reviewed on: 8th March 2024

I have a pockit account because it was easy to open...

5
I have a pockit account because it was easy to open online at a very difficult time for me easy to use good benefits customer service could be better Reviewed on: 21st February 2024

Had my account hacked tried to shut it down couldn't...

1
Had my account hacked tried to shut it down couldn't do it they didn't recognise any email address i gave them that i had used Reviewed on: 10th February 2024

Long time user, glad I signed up.

5
Long time user, glad I signed up. Reviewed on: 17th January 2024

Pockit do not care.I was the lucky one dont fall for there scams

1
Have been a customer of Pockit since 2017 and have had no problems up until now.On the 31st of August I had my card scammed and money was taken to buy shares from a company called kraken exchange it's a bitcoin company to the sum of £916.Contact has been made with pockit and a charge back form has been sent back to them with all the imformation that was required at that time. Giving pockit the benefit of the doubt it does take some time for an investigation to take place and the charge back to be made to my account but I have all fingers crossed that this will not be a problem. However I have the financial Ombudsman and the PSI-PAY LTD on stand by if I need to go down that road lets just hope and pray that is not needed.I must stress guys that you need to keep and eye on your account and if so block it so scams/Frauds like this do not happen to you.Looking forward to a positive out come Pockit August 21st Update After three weeks and many emails a charge back has now been credited to my account and taken out and put into a bank I can trust.Guys do NOT have large amounts of money put into pockit or the out come might not be good for you.As for me I was very lucky and will NOT be caught out like that again Reviewed on: 24th December 2023

Frozen Account on Christmas Eve!!

1
I’ve been using Pockit for year, today, Christmas Eve, my account was put under Review leaving me without any money over Christmas!! Would i recommend Pockit? Not really, read the reviews and decide for yourself! Reviewed on: 24th December 2023

Pockit are scammers with no phone number

1
Had £300 scammed from my account a month later still ping ponging emails and there blaming me now instead of replacing my money Saying I authorised it why would I authorise some one who’s scammed me Beware go with a decent card who have a phone number like Monzo or revolut Reviewed on: 4th October 2023

Fraud on Pockit account

2
have been a customer of Pockit since 2017 and have had no problems up until now.On the 31st of August I had my card scammed and money was taken to buy shares from a company called kraken exchange it's a bitcoin company to the sum of £916.Contact has been made with pockit and a charge back form has been sent back to them with all the imformation that was required at that time. Giving pockit the benefit of the doubt it does take some time for an investigation to take place and the charge back to be made to my account but I have all fingers crossed that this will not be a problem. However I have the financial Ombudsman and the PSI-PAY LTD on stand by if I need to go down that road lets just hope and pray that is not needed.I must stress guys that you need to keep and eye on your account and if so block it so scams/Frauds like this do not happen to you.Looking forward to a positive out come Pockit August 21st Update After three weeks and many emails a charge back has now been credited to my account and taken out and put into a bank I can trust.Guys do NOT have large amounts of money put into pockit or the out come might not be good for you.As for me I was very lucky and will NOT be caught out like that again Reviewed on: 26th September 2023
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