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Policy Expert : Car Insurance reviews

Name: Car Insurance
Rating: 4.85 (5021 reviews)

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4.82

Based on 5,021 reviews, last reviewed 9th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful and great prices would fully recommend Helpful and great prices would fully recommend Reviewed on: 9th December 2024

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Our Policy Expert Car Insurance reviews can help you to find out what life as a Policy Expert customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Policy Expert Car Insurance reviews (5021)

Review of the Policy Expert, Car Insurance:

Bad service

They have upped my premium three times, once a house move, second a cancellation that should not have been and third they said I had not disclosed an totting up ban when I did, twice. I have now waited over six weeks for them to respond to my complaint. Reviewed on: 1st August 2017

Reply from Policy Expert Hi William, thanks for taking the time to leave your feedback. I'm really sorry to hear that. If you could please get in touch via email on [email protected] with your details, I will make contact with our customer relations team regarding your complaint. We hope to hear from you soon, Jonathan. Response date: 2nd August 2017

Really and polite good customer support

Really and polite good customer support, both over the phone and in text chat. My questiond and issies were resolved with haste. Reviewed on: 10th September 2024

competitive price.

A policy that covered my needs at very competitive price. Reviewed on: 10th September 2024

New customer but good deal in comparison to other le...

New customer but good deal in comparison to other lenders Reviewed on: 10th September 2024

I got an excellent service with the best price

I got an excellent service with the best price Reviewed on: 10th September 2024

Helpful and good value , and easy to use

Helpful and good value easy to use and excellent price, also not a huge upfront expense when you are paying monthly for your cover Reviewed on: 10th September 2024

I had no problems sorting my car insurance, it was...

I had no problems sorting my car insurance, it was so easy and straightforward and wouldn't hesitate to recommend them. Reviewed on: 10th September 2024

Very straight forward.

Very straight forward. When I did the application online, they then called me and double checked I understood everything. The lady on the phone was very polite. Reviewed on: 10th September 2024

Brilliant service

Brilliant service thus far. Comprehensive cover an description an much cheaper than our current insurance policy who we are leaving. Reviewed on: 10th September 2024

Fast, efficient, economical of effort and expense!

Fast, efficient, economical of effort and expense! Reviewed on: 10th September 2024

EXTREMELY HELPFUL AND INFORMATIVE

I had a lovely conversation with a memeber of your staff who rang the day after i had arranged the policy and was very helpful to the point that I added another option to my policy. Reviewed on: 10th September 2024

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