Write a review

Newsletter

Go to business site

Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

View other Policy Expert products

4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

Read all reviews Write a review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Car insurance reviews (5028)

Call handler was very kind and helpful.

Call handler was very kind and helpful. He was very down to earth making it really easy to talk to him. This was great because I am not a fan of talking on the phone and get quite anxious. But he made it quite easy. He was great help. Reviewed on: 12th September 2024

Great so far

Great so far. Good value and good level of communication. Reviewed on: 12th September 2024

The best

Brilliant service and really helpful staff to make the process of changing car insurance easier than a lot more companies. Even phoned me 2-3 days after buying to see if I was happy with the service and If there was anything they could do to help. Reviewed on: 12th September 2024

Smart insurance Company

quick response clear documentation Reviewed on: 11th September 2024

Great customer service

I brought my insurance online, I had a follow up call to confirm my details were correct, and I asked a few questions and actually decided to add on things to my policy, I was very pleased with the call Reviewed on: 11th September 2024

Simple online application.

Simple online application. Haven't had much experience of customer service yet. Great value. Reviewed on: 11th September 2024

In times when everything is increasing in price thro...

In times when everything is increasing in price through greed rather than necessity in my opinion it was nice to get a fair price for my insurance infact a lot cheaper than other quotes thankyou Reviewed on: 11th September 2024

Easy insure

Easy to apply and good rates online experience was easy to navigate and all information needed was readily available Reviewed on: 11th September 2024

Best price around ...

Best price around and you didnt keep sending me e mails Reviewed on: 11th September 2024

Car insurance

Very easy to set up on line easy to view all details in one place Reviewed on: 11th September 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Cycle Insurance
from The Insurance Emporium 4.34 from 11 reviews
Car insurance
from Aviva 4.08 from 607 reviews
Breakdown cover
from Emergency Assist 2.05 from 31 reviews

Want to see more from Policy Expert ?

Home insurance
from Policy Expert 4.74 from 9155 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub