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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5023 reviews)

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4.82

Based on 5,023 reviews, last reviewed 7th Sep 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Bad service

They have upped my premium three times, once a house move, second a cancellation that should not have been and third they said I had not disclosed an totting up ban when I did, twice. I have now waited over six weeks for them to respond to my complaint. Reviewed on: 1st August 2017

Reply from Policy Expert Hi William, thanks for taking the time to leave your feedback. I'm really sorry to hear that. If you could please get in touch via email on [email protected] with your details, I will make contact with our customer relations team regarding your complaint. We hope to hear from you soon, Jonathan. Response date: 2nd August 2017

Excellent company

A lot cheaper than my previous provider, simply e mail my readings every month. Never had a problem. Glad I switched a few years ago. Reviewed on: 30th July 2017

New house insurance

Quick application and good price Reviewed on: 13th July 2017

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