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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Excellent deal

Very happy with the quote and follow up service of this company. Reviewed on: 1st August 2017

excelent

good easy transaction with very polite customer service Reviewed on: 1st August 2017

Insurance at an affordable price.

Looked for a great deal on line and Sure Thing fitted that criteria. Reviewed on: 1st August 2017

Excellent service

Simplicity and overall good excellent coverage Reviewed on: 1st August 2017

Cheap

The price for my car insurance that was very cheap Reviewed on: 1st August 2017

First class service

Good value for money with excellent staff Reviewed on: 1st August 2017

Delightful to deal with

I had only insured my car with Sure Thing for a few days when I was in an accident. From the first call I made to Sure Thing they were more thank attentive I received excellent customer service. I was called on several occasions to ensure all my needs were met. I am now waiting for my car to go into repair and I fully trust this will be dealt with as efficiently as Sure Thing has done so far. I would highly recommend Sure Thing to my friends and family, and if the price remains competitive I will be renewing my car insurance with them next year. Reviewed on: 1st August 2017

How find car insurance easily

The web site was very easy to use and I received a follow up by phone to check I was happy with everything Reviewed on: 1st August 2017

beat my renewal quote by a mile

First time customer not much I can say except the cheapest quote beating my renewal quote by over £100 Reviewed on: 1st August 2017

Great company

Never had any bother sure thing beats the rest... Reviewed on: 1st August 2017

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