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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Mr freeman

5
fast and easy to use found on line best price with everything you need for a car insurance Reviewed on: 1st August 2017

Why go anywhere else

5
Brilliant from start to finish got a great quote took It straight away I,d be mad to go elsewhere Reviewed on: 1st August 2017

Fast and easy

5
I found Sure Thing! on a comparison site. Cheaper than the others and could add the extras like legal and breakdown easily. All done in a few clicks. Reviewed on: 1st August 2017

Easy and Friendly

5
Great and friendly people to do business with, have recommends to my friends and family, so professional and efficient, Thanks sure thing Reviewed on: 1st August 2017

Happy Days

5
So easy to apply online, good prices Reviewed on: 1st August 2017

Very happy with the price

4
Very helpfull an was cheaper than I was quoted from previous insurance company Reviewed on: 1st August 2017

The clear choice

5
Overall these insurers were the clear choice and once I'd spoken to customer service having searched online, it was a "Sure thing". Professional and efficient with an obvious knowledge of their business, not just a sales pitch. Great to do business with.. Reviewed on: 1st August 2017

Great service & hassle free

5
Website very easy to use, service has been great, no hassle & will recommend to family and friends Reviewed on: 1st August 2017

Excellent service

5
From the first time I contacted sure thing til now with an amazing insurance policy for my car at an excellent price the company have been excellent at keeping me informed of what is happening and everything about my policy and no problems with any questions I had for them already passed there company on to friends and family. Reviewed on: 1st August 2017

First Class

5
Sure Thing! offer alot more than other insurance companies for a great price. I'm not disappointed so far. Reviewed on: 1st August 2017

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